Retail
January 16, 2023
Consumers will continue to spend more on services--like going out to eat--than on retail goods. Image credit: Deloitte
By Marybeth Connaughton
Retailers will have to keep the consumer experience at the center of their investments if they want to continue to prosper in the year ahead, according to new research.
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","iv":"ef71587d9747aff30845c581714a8f11","s":"a563789e2a88d53f"}
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