Retail
January 16, 2023
Consumers will continue to spend more on services--like going out to eat--than on retail goods. Image credit: Deloitte
By Marybeth Connaughton
Retailers will have to keep the consumer experience at the center of their investments if they want to continue to prosper in the year ahead, according to new research.
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","iv":"d2ca3bf52f75462e05c9d951fc6b9332","s":"5cc65bca988c09e2"}
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