Retail
February 22, 2021
Online shopping still has pain points for many consumers. Image credit: Net-A-Porter
By Sarah Ramirez
With the surge of online and mobile shopping, retailers must make sure to deliver quality shopping experiences that build trust and loyalty with consumers.
{"ct":"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","iv":"e69e45b8e2cbdee5f9a99c4643f5a1f5","s":"7a1cdd3c42ed3cc3"}
Share your thoughts. Click here