Retail
February 22, 2021
Online shopping still has pain points for many consumers. Image credit: Net-A-Porter
By Sarah Ramirez
With the surge of online and mobile shopping, retailers must make sure to deliver quality shopping experiences that build trust and loyalty with consumers.
{"ct":"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","iv":"829cc467ddd971d7894daa7cc1bb334f","s":"8a35217ad6153db6"}
Share your thoughts. Click here