Retail
February 22, 2021
Online shopping still has pain points for many consumers. Image credit: Net-A-Porter
By Sarah Ramirez
With the surge of online and mobile shopping, retailers must make sure to deliver quality shopping experiences that build trust and loyalty with consumers.
{"ct":"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","iv":"c39850ba57194309b1318a4deabb61de","s":"d522e6b7412608cf"}
Share your thoughts. Click here