Retail
February 22, 2021
Online shopping still has pain points for many consumers. Image credit: Net-A-Porter
By Sarah Ramirez
With the surge of online and mobile shopping, retailers must make sure to deliver quality shopping experiences that build trust and loyalty with consumers.
{"ct":"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","iv":"5d569a00847a4691370e2f2354606397","s":"35a6cba6bb55db33"}
Share your thoughts. Click here