Research
July 20, 2015
Exterior of Ritz-Carlton Boston
By Sarah Jones
Hotels are leaving guests with less to complain about, leading to the highest all-time levels of consumer satisfaction, according to new research from J.D. Power.
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","iv":"e62138068745b81c915fd3df383cb549","s":"066fb8cbd9f5c3fd"}
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