Research
July 20, 2015
Exterior of Ritz-Carlton Boston
By Sarah Jones
Hotels are leaving guests with less to complain about, leading to the highest all-time levels of consumer satisfaction, according to new research from J.D. Power.
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","iv":"926737dad27fe5b4f2d19536024a62ff","s":"c9a9c3310482841e"}
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