Research
July 21, 2011
By Rachel Lamb
Luxury hotel chains Ritz-Carlton and the Four Seasons top the charts in overall customer satisfaction, according to a recent survey from J.D. Power and Associates.
{"ct":"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","iv":"e4877e653106767c6620e772da5a8ca7","s":"4b73ff19256fb0e5"}
Share your thoughts. Click here