Research
July 21, 2011
By Rachel Lamb
Luxury hotel chains Ritz-Carlton and the Four Seasons top the charts in overall customer satisfaction, according to a recent survey from J.D. Power and Associates.
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","iv":"a88547b53bda05b25f8b401db2bdc53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