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Retail

Service, entertainment – not technology – shaping retail’s future

August 21, 2019

Simon Malls shopping center Bricks-and-mortar retail must continue to adapt. Image credit: Simon

 

By Sarah Ramirez

Retailers need to ensure technology enhances the shopping experience without distracting from human interactions, as today’s consumers still desire quality service over innovative technology.

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  1. Louis Vuitton courts rapper Future as ‘Friend of the House’
  2. ‘The defining theme of 2026 is connection – between people, systems and senses’: The Future Laboratory
  3. Rosewood London opens ski-inspired winter terrace
  4. Raffles, Christofle premiere exclusive dining experience
  5. Ruinart reveals annual Carte Blanche creative collaboration
  6. Luxury Unfiltered: The luxury market will lose the middle ground in 2026
  7. Moncler returns to the slopes for Grenoble campaign
  8. Longines announces latest Ambassador of Elegance
  9. 85pc of recent, pending Gen Z car buyers considering luxury vehicle purchase: report
  10. Capri Holdings closes Versace divestiture
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Louis Vuitton courts rapper Future as ‘Friend of the House’
Raffles, Christofle premiere exclusive dining experience
Longines announces latest Ambassador of Elegance