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Retail

Service, entertainment – not technology – shaping retail’s future

August 21, 2019

Simon Malls shopping center Bricks-and-mortar retail must continue to adapt. Image credit: Simon

 

By Sarah Ramirez

Retailers need to ensure technology enhances the shopping experience without distracting from human interactions, as today’s consumers still desire quality service over innovative technology.

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  1. Gucci is 2020 Luxury Marketer of the Year
  2. Suburban luxury markets lure departing New Yorkers, for now
  3. Lexus transforms into ultimate gaming vehicle
  4. Day's wrap: US cotton ban, Gucci, LVMH, Lexus, Nordstrom and marketing webinar
  5. US cotton ban, Gucci, LVMH, Lexus, Nordstrom and marketing webinar
  6. Could Alibaba try to acquire Farfetch?
  7. Sustainability, profitability intrinsically linked: Positive Luxury
  8. Localizing inventory key amid digital transformations: Capgemini
  9. Re/Max highlights clients services in bid for prospective buyers, sellers
  10. Gucci celebrates Lunar New Year with anime-inspired collection
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