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Jan. 18, 2022
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Retail

Service, entertainment – not technology – shaping retail’s future

August 21, 2019

Simon Malls shopping center Bricks-and-mortar retail must continue to adapt. Image credit: Simon

 

By Sarah Ramirez

Retailers need to ensure technology enhances the shopping experience without distracting from human interactions, as today’s consumers still desire quality service over innovative technology.

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  1. Retail needs a revamp to find success in 2022: Deloitte
  2. 2022 is the year of the international buyer: Sotheby’s
  3. Luxury retailers to hang on to pricing power this year after strong holiday season
  4. Day’s wrap: Gucci, Burberry, Tag Heuer, Sotheby’s and Martin Luther King Jr. Day
  5. Audi offers vision of progress in Janelle Monáe campaign
  6. What luxury brands need to know to succeed in the new metaverse
  7. 82pc of consumers have participated in social commerce
  8. What changing lifestyles mean for luxury
  9. Gucci unveils ‘SuperGucci’ NFT artwork project with Superplastic
  10. Porsche helps photographer capture sight of a lifetime in dreamy film
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