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Retail

Service, entertainment – not technology – shaping retail’s future

August 21, 2019

Simon Malls shopping center Bricks-and-mortar retail must continue to adapt. Image credit: Simon

 

By Sarah Ramirez

Retailers need to ensure technology enhances the shopping experience without distracting from human interactions, as today’s consumers still desire quality service over innovative technology.

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  1. Off the Cuff: A Q&A with Stuart Weitzman's Kaisy Mae O’Reilly
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  5. Supermodel Naomi Campbell spearheads design at Hugo Boss
  6. British Fashion Council scales City Wide Celebration events
  7. Lamborghini crafts limited-edition stroller with UK's Silver Cross
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  9. Emirates develops new fragrances for first, business class flyers
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