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June 12, 2021
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Retail

Service, entertainment – not technology – shaping retail’s future

August 21, 2019

Simon Malls shopping center Bricks-and-mortar retail must continue to adapt. Image credit: Simon

 

By Sarah Ramirez

Retailers need to ensure technology enhances the shopping experience without distracting from human interactions, as today’s consumers still desire quality service over innovative technology.

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  1. Day’s wrap: Hermès, Prada, Rosewood and Baccarat
  2. Gucci is 2020 Luxury Marketer of the Year
  3. Bentley Motors designs bespoke luxury yacht interior
  4. Bleu de Chanel dives deep with new campaign
  5. Richemont leads tributes of those mourning passing of Alber Elbaz
  6. How women executives are redefining luxury’s boys’ clubs
  7. How Asian millionaires are rethinking their approach to luxury
  8. Brand purpose will lead future communications strategies: report
  9. Call for nominations: Luxury Women to Watch 2022
  10. What makes the Indian luxury consumer tick?
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