Software and technology
July 2, 2020
Ted Schadler is vice president and principal analyst at Forrester Research
{"ct":"9VcDI5dZ+YG6aRr\/kSiwwhcs5zwJJYnyC4i1YJ08P2C3IfjMo3Ueqybn1RxFA6EkOjcvpwSFWhcf9CCraJvvQm9nguJqCyPEUXE\/ID68LQJWVA70RADLzw9hUiAx1iH5cd0RIWRe2auaqjD3xeW8fDJRjtRChp++KU5TsE0qjV9ySXxxq3joI5\/pE2OniDtsocFUkdHBKl6NyX3YlpWluSVlapQ0uh7asPfMJc27OdvZoI5y10E19eP\/hFQ29Pp9e3UnzIZ+bS1fBaNNObY+coRA3rStIZy5tpo8PmFgwbP+oFiWDKLBNwo9HhNqK57O9XVlH4O5+9mEQo5cxDeeW3mOw3ubZNxK0wJNIegrsUUlHXdhgFyEM9saobQCIpRMx41kDLCN3C+Nxc9tM30Pi13jKyiVGLmrGv+buDjuls06ig1Xz2s6wozwp0LAlU5GMW3THbxpipBGlTTRs9jthkLNFwosQ\/3wseSibB8R0uXWTmYkm0NZ7LXtEDfc6xcbdq\/zSsY2lrJP0IehuPGeahZnQJy1spFmuHTreKr74qYmyP7aEyJlf1cozaqAES8VSCazBiwpoq5N1kxqlqhRYj4LpbH8QsM\/PS4dJ\/52m3cJttItq\/Qllc9AG784eNYnQrIrGFq4uLrMyDq2PzeeGw8h+JRYvetJSy8OjX9XUlzakCDmmm+6lI7BVRDaBzQU8UgqHu+BJ398GRXFvGR5yMTr5+azCVf8Uz9cBBAwd5uq0LaBM9ptiK0yfUNATHbyXChOVFHhZlTKcvPkzi2MhbxdPQ1LwG3tgjS31yY2w0s9ehrokEY+T6UQ\/Pb3KljY\/W6d+8abEguZ8BsZv9v\/b6os4O6BACYZ\/4tWs2Jt6duz0FqhVA57oH0jnTb2\/BuNJ0MHjUAVWfcTcNcSYW\/WM5zbwsN8h2QHZx691bw3YCKe+LB5jpTRAArjmCXjHqjo4US4F7zWJRwcW7KML2rYVP+DHZFmepK\/4F6hJhiQMXMAC49gjE5xB+Ntc40qBvY2wF5LMBhya34oVfZUU\/Jffm8qmQxcHHipkSS9kpAtzvu7yxxf121LaQ0g8rbvkqlrETpkjM2RDbQKIB9fYEkzDNtUshRs7UUmPeGlrT9D1B\/nLLWYHv1fy1SOCDKdJ\/Ys3J+4pIxPvDaRD7bRqa4EiAx0At2bZV0GkUJmXDrZiYhHXctm3sx+7w1RDdCZdpytnj6ELf5NV5ShTJXmOwPtNd1HhB6\/delqjZmV0xne9LoSbHwuEDCeODkyrpvGjN8Or9jXWHjvsETAMGCtfhaO0xS7m1d5ah\/Ba1dlHrTXLFqj44izlQgH7DTm6Vh9DK\/reKyFfsL5zmbpLVt8yoNO6Zp5+32j1ltWN4tckzUQCERsGqsNVTmSIVw3yCJw7dzyHF+T5qVTfigYNDjz65u5mhQlOh3J8qSDCfZ6AlsWYU4hS35tD\/aGaHpEPKRFrLkk76uMxBOlLvx4ZFjRHSKMEMOiFFUWZf9IKZxQL5rUY02zsJL9xgDncktp7Yfm3XVYoUvAm+xDyxDIe3fz6TTutrpz2wiXpk8DwkLDFg6LiMHQ0TrdFi2TaWH+UbX4Bt8vMNO+1PhCp6S9z85BbgOr4363KotpN60GnAH+4fk2SK5QvHs2Elh6Zb1rbaT749ER1b3UdI+THqHsVene83\/ldMVFIsNcX05DJHYdiOx2bHiSa64DyJQ1gmj9lJ1z7IwPVWGP+6DwWoy9IJMc5crjeyfqmZVg3D5UcEU+r8\/th0mJFmwFSNm7VKD487c7ZyxKl8ZtXchm8pge1muSoytQ2Ra\/jE9vzj0knG1BeryQerfCphcqkZr\/f6auFlN35WxuLdJjrHM8GLEb5I7d6D\/V9Om\/yc9myWeBnxxhffLp7HQ710vTSpZpQ\/7Y9Pt1U1A1mnuuekfbHgDhzWP6lQFFtB9xJqJqF\/Y0ZTL3FtWvSD\/g\/DtioYgB8Ywy9HOqQDonhHwcHBwWN+nYeXZXKpQN\/mD0l7SA5GKEnG0evPTYnc8UnDLWC1b8HahXGI1CsoImT5qoR4ZljGKHxJdTGHUaT7nrboqk0GwgCsE0yfbN92ith5stP9AisxTVhEa3jnJd9j9EiOWHyh0G6mIqNBC1NJ+S\/esp1SEJzJ0cFA2UhKBwBR9gsozB6K6jEXSPTai9wOTsozp6i4daH859mZzHng0nZwOMoFUzpKnxhSGIK2TWKi8HZxCSle\/tEz8Lwo7u\/NfMArnZfMkp+zTWfM1hek2\/PpRX9ect9d9Bb3s076MRfKC55HLoDY9fr3rxCzvlTqiCyBCwM8yg1H+tucM8usREr1ioWnyyEC5kDbVa3w9JKS8diPH6vuu+6Ix49jEwaXnl4opofLQ7R37By4qHcriKX\/pEOymy4enVt5SQ2i3WagTLIFCCDxesU9sZkbq6er9aSYzJrdM9qIxtd1NCAeudEOsIs4YFEU6QTyG28y1B5xUC+eIzNTjgmSgDN\/8WYAaAbny1+WbcsAb8ON1NUtpi\/vqeEVA+m9Vf+QH9tZDdRkE3\/O6ZocPl4I4bHSvTw6ShYAz9jcf7tWy2lZI89IyAbMkpwhZXLPE3qJ\/DyG11Lkm3Zwve1+CgIkVmU80GCxvHwaKtiYQhJLTyFoOPgC0brS2mhBvegeLVJzlQ6lUgz5MPLTAx68fq47f12+qJtLIR5PYpMx424JbrucXW5Uhc6T7wc\/LRLQduwU5pdHATACF1voQRNljOqc6KT5rC3aEMVrTlWW6cfM+zFlNXYm3lA5GGhQ\/fj+YaJRaFBo28bZaeVyi3OJo+RHhd\/aOcGhuozhB\/6cx7YLIePPUQH8bKshINakmCeYeJ2gNcXOfIyjSquvCmeJ7r7gE+iLOEvBLaZiRucA\/32uyaKtbROBXm\/ehvteO5S0nlct1dLJsE55ZPl++kW3OiN3zG4K1uPH0MxcTgZnGCuiXqy1UQ8U4DrNSWWfUW4c1Ou0NEW1ajK5z+Qav0MdogIFEoPEzxQQTcSgb88nnpIC3PNMd2O52YqBp9r1QRzKH9yWG\/YJxUY\/L7n1xGzFtenjq5UfVEe9ZcRVemCflJxq0QpilnGdUTjroRffUPP9RmPvZzMutCOmQBR7Zb+\/e0XRt15m7IlauZT45ILrHst2tU8OI77NNfIYlHk64WVVyrwcINFRoVz8cU6LzCiYCHyE45qIdZM7xXLuf0ctaDXsrA9l9BDRO5bDg5rwQ1QbeD4WHZf++vBImAa1jtTBZ87ccnaYfX7XxP1JrF8VnVO1XuWVSx1FkED6qZ4sALzLxEOKrngF775HfEArrnYGswDQ2NwABY\/o5ZZdxY0CUWr+eW7lTmoJ8OxeKUlPpzUXOCrxuU\/JjZTu939NtTn5t\/FaGsgqRMk5vd+Db4ULSMK9Pb\/yNCjOHMrYbsfBVrx9oH4oxTrU24Ip9r9Kyw+GI+oZItM8UvnlmYxU4qvq1uyXZOvRgibcUU2bWNMy1N0cx0+A5Z+PexsRGn463Tvngm7StmIB7QhmNYVGRHuKXEwj1tADTXtN4DszKMaJrqzCM+ZCIYqIeoxzH8sQVz6l01Ov9IezD5N3TsDfiZHZExMmVm2EaVrj7eYjcnGqQ5MHhRSQTlybCCg+RN13xsFQBGx976Tju5ayBcLBxBrsqeGrFitag7i7yzmO3yp\/VdimnV+6DHQifpSPT2kSv6l8jr7ugcISJHLFnXR2Z8fKju4igTLhKUBtR9AsrCPvw6f+6ey919ukp2eYkulNJpd6Tu4YS8\/qGkUSppU5mdFvZRMVu1eNLA1r0JonivYwupnL4tJPcBmO2sNZYCq2DGqUKSoz7ec9os3smUHzmQjmUu\/bXeDgMBUasTchuxC\/00CtZV\/gmNPxM87+d81bk1QlSrMsycMwxUGA3qZLAqp5hPoQzwj640\/wlhOD6zjMQUAbImT+dEmwDRvFYzZmocBdfiUJsppq8si1flyxIq4w2\/Sc96Pm6wWpEVnusx654RsiFmeSLVIHJNq1TSmtyAQ9tskZGWjHkEo8YKMwNLyrzkNTYx\/8\/8RgvHKfKzDsve5dAtR8tKKdDMQpYi7JeuBGjruTwTJ+TMhl8QCBD0gP044sMUoAhkD5NIQz9b5RHkDxu4xlL70Tvr9iLsAsWrwH5g0lZqbaSFP6PrajPjDmbJPQH2Aa\/\/JEyZJi12GIysqepywjIYE\/XPk\/AqnhffmoBhDzNat6c3TE2k\/q2U60xJVFyVkA1wL+OrOKIRAU\/Mu0082mPqYhlqzOGARi4fiPfJEocnHqIsOcxkeQ0enLmu1oRnWn6dXfUP\/LyW9S7knMVZK3ug4r1\/wZOqJfZd7Z7qGdtdz6YTWFD4sycGUVGjhSXdIDjDCwESVq3o+dVOFZ20MXE8d+u9zTK4U5sIrPZ8bammsZFhZ1J1OXTSWd1en3+6Ca5w49xG+wFgtqXne0icqba8CAN0xLz2GfRYKIjjNzl7ZTghFwD4SZ8mlHKTtD\/SpY\/z8Ys4rGsIeaQq9ZK8ac95U9yG7pgiAuDBe6xrrScNrXr1WePlkjbTWQSX3RfJ3Ej2ukVdGL8O+a2G09\/bA3Qg2c98ZuNtbR4uStwPDTIQvPZOMC7jDK5fRuh9+433IFY9CvKqBNjPfA8WU7LGGa01cd3u4NZ2mXkMfx088kgiuI4EwrQeH7aJ1bqtTpnYfmiBZm1kn4hUHl9Gx0dfZ3BY3hwrd\/Y2cWzb33Rl53L9w+Br7U\/S\/jJm4nuc+dQuzDXsR7gyDFAsK1a8t6LSby7IZVVD2De6b+bhD71hGtVnofLX5qR\/SOZKX0ktLIyU+2eRfXvFZF0xi7rrpWRRqXzV69BrHk6AfxjsM\/PUNPFmcnNKY8xjuHLqvIJ6SFDWoofVuSoKyawJBwdojyGNuqRyYCXSou\/J\/0paba8wEHrMDo1+74VguEgBgFxBQq8Vq2MrgCzB5InGscmzjSBYQ2GG2HscwvlD7ukS169HU5WGYCHmgZgI9AvKF8NLj+gZ+8IdcpEwFHsgnFaXzRVmoFILNBGq+tuY4yYgR3XghZXpP2TBGdwD2okZRevUrM9lQizfCMYbTR7OtlYnvf142IuLK5zMNo9f3RDlcCE0uskExEly0RqnaPTEdXVOXNS\/jhvOpUcmN54WMwMwyv+hoGfwWYjoltVlRdH6RHy39jgTe0WRtbzSW8yFeX4PCrHgl7B\/nzTRBUSzYELIHAiccHMaf9VROFJ0P4ZGTs930it8rUeF1MNbbEjK+gXGvvhAItts7ccDTBpMM97LyInwWe6ybfiZk4h8GeZT+gNJpDgIwfd+QrrkzbG4TvEJnmDdfsgWhMOmMYp76c8EVnvtwwHKUFLn\/CRXT9vILuwhEI9UWLXUQVQJHikWiLKIFAQqN8\/Lumk7cJlE+QeTD6FQ7iofRa4l4suXPh7P8v182lnPLbk4GKlOr5zktQFfX0MkEdEqQ\/t62eShAfidTNd7i2n2VzoF\/m0px8Soxlw14au3etzXQ1Kj3QPdmPyo9XTwp0hoSkQf76Br3rycCpdxQjzR9EIRiRFoTe0IU33VustijxaPexdWrqDF9SLKDX8udxCoZzQFi3WRkRCCgs8QRa2Umw9G92aOOy1Vig\/1BnMLuwVmRDAF7ETydxmOXRVEpF5Jlh2HZDpL49oRu1jL9lqOogqAFA1EtfULLyUww8EcJ+G4uVd8XzZkw8Bwv5DTc3FQF6lmDPAPfpujnj99dJeRWzXiWrAItCig1+2xt9YHgUGF2cj\/UXKrGflFneyLHqWpNYdcdBCMk3TxJCwOEtalpISM6uN2RL\/1zLV5ZsOBuXlEaeL9LUizZdsrGYpOZS1kKAkzd3Jd5Y4fV8MPDGsR1VB2IQjaNvAKVmr\/yTcIEF4yB4lrn0qm0OOfsNF9Q\/MWnKxwueSKjx4TYyj1fTr1Mw9cG514P5Dq7bD0messc9FA6EukU7vfw3sDsPaKXBoWIjG5ufXj8zzmr+ljSWzrQg+dj6kbxYEN2tzKq7KTTrHFbIbaZ7G7n+Pvm4VOi2K6b0RlPvInHeM4AVFMDYQ1BZgoH5pQawmyxfMhzBc1QbH3WDXBZjAVarox4ekJZXO6owSL7cdAtvBMkO03hjhk5jO4xrgrmnQLXwzobaJmVFEuCBWXmKlEMLv3XoNuW7FdmifvVqhrPNHkyprwvg33ULRV5xyjV++WbYet4N5ImZXlqPE9EEgL9g8TtlgDo6LpdOipxO8N5xP5lVUIVMUstV95fEw2q3dw\/rOpQBFJfxrQ\/EdT7EKS\/R7+irrjpupBrrwoIglPKOe3l1TXjsv\/D3GrpAKryv3SO6P7y362h6cllSo4ItvkZcJTpNvle1QT07rl+N2ZRtNRjybVi\/WmuUcTZvhLXlM2gF1t03E05YzWlCDC0dFL+sVGjdJnZMzo7xxXICUARDQ2xjJRaN2yU2ZTcYbCTXrufT6mlcMCAJ9+QrJCmb4zjCABtC4n7+qZ1TIsBoEUxrdY2xn8M1aqX4u14G4N7wC7Kt3UW1vEsZN9qx2c7Tz+JjfaS8kB2AfvWH6XgRxjt8tYhNucoFo9JbH3LWitS8nuK2GJxRwntD0VbMeMyp38xvUEQmqjbPJNbFXYS8Zf3mbF97pVWPCfxPYs30VQvFnOoofZKOyBmsorC3AuxT4SQEZvJ\/4H3sSZ5q7TT3KoPvHWKyX9fRdRKBNf7FJMkqhr3djJLgOVr3wLTOz3bClPA9YFZ\/PYETXJv9m\/CkH7l8DitJsltnJZuNfEISJnoS9heJeXp4DNfxaCPqBafs7ZZZ7X42CGq\/uoBUjJGoPCEHuXdxy7sTrkRVi0ATouPLptPdDkJKn1lSKR8KnZXWEFT66U2d5Dzl8D4zMeYrr921DnkuGtX1dIR9IRZ\/7KCKqfwhgrrA0kxlKfj47zSJDzDFIoAlMATxmAVJ1u2iB8+TpqfymXLOpgv4TRIaCFqmkFZfb3wML9HyoWlzaoIGLoKx\/7xstkzLXcFhigG3rAjVj3gNwyBBQmgQRUZMPcA06mE4x3MeqSTnmP79FHsJ2HQGPNUQeNOZaESEcMmDauhd0+ByOnzvT0aIVFPpytTToOLaeofjfnnboiOGWtTxhuEUFcN7xs5pTDtLld3C48eEdF4KOwr2b7bu+xN1xeNRiKtkALFEY+pS6KAo0xr7K4ic2ndPu3mdN2JUkfS3t6H8Ua5B6MqZaWvmF3DmAdNfjFitKJKyY7\/zG7Dsj3evWW2bEzE980ZtBfkredZDG1LbGqbaJemZnLaSdSHcr6x4Rl4Muk+fuBAmoiHrS724vk9MWfR6xkSkM2U3n8UniDa5stDAdi+84e4wTrslqMSiFH+mq3OYOC6XRhXAZo6PQfZXDicUZXDKZbhF88NRQb03d2uVeB\/LPQAlXylAckHH4\/fLMMku1wxNWfCwJAh9qs5P0MbbRykj3MWEyASwRqCy7gqIlzokg1LIZjiVGqCG\/0011O1MyerBm27ptAscNmsnbMQlXdjvOikCuFAInu6irK+4KTaMw\/MKGv1Zb95lPJgKoaCF+ZzkY5aCdXa2eyt+\/\/CvkNBeZEexNwxTQckGhm\/58tKe5SL\/rA+5CU17+XRS5gm8TYTwAGE5HJZCn2OYKkJkgWAfPoBAzG\/ooVSPemild5w0k9yVAPulPYyAXNCsDzRX6tLyYvjJlOOW1dXiFIYHxPzjVbMSEjFXvXnm7DReKpBwJxyF6oxHaUqfrt2XNoTEeOAWzmNmf5SyvYB9YAKrbRly\/0Ded8Dwi\/WdqvpEjzsUh6eS\/asc2sdInk2b4HDNkZ+\/WZ\/C\/haMAKD79McuV+cLM5MycjionyECjPeW7f4d+Jq7iJOATObZ80ye6ZfAbPBhIYEfoUL0\/BKK9juom8nm54xuljaPVDNK1F2O8+5jBsubsinRXIKd4Lii6uxbZuDxwtThF6qECx3AKFlBBsF7Fn+KpAuuPyHM9nrWS41NjIjWAvOsBBeRJC6LYjD7hEKVjIHbTy6wF2V0yAJDZss+L+QFumy2hjF\/y\/diqkmAbk6K\/JwDjpWa3TBUeJqstGFZpt5JJNYzUuqMo8QMqgitt6Fe4Ot+1Qhd6AhEgzotzj67hc0dpOC6NtlHIpfjC0YhtyN0TbtnU30CzrQ6L\/6ZL8uUXsdtnn\/0DmBbhXTMMpMcIT42ollP+G2Ed5lm84jIo4u0xAVDmRO9s9J7eXKqZEn8RfWCu2lf5lWEBGXhiOIsRixF6ZLUOOifYwsfRMkpGCMV6rrahSIINpWcO9G2x0MjVy9drHilv57e6fkDMgR\/bFCggYiiAH5\/6oNGx0JPpjmJ5F65aXeYiuoy\/8o2MhgjwEOSSwzOnnmOZ+f8dNbUZayl96j2pq1qy2KAVALZvA","iv":"e85491d5f0c9b92ac36e10d817674c90","s":"399252fe15cbf9d5"}
Share your thoughts. Click here