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Dec. 18, 2025
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Travel and hospitality

Conversational service, personalized travel experiences in demand

December 13, 2021

Travelers are interested in in-room afternoon tea or happy hour delivered directly to their room. Image credit: InterContinental Hotels Group

 

By Katie Tamola

As many consumers feel comfortable returning to travel, high-quality service is a must, according to new research.

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  1. Luxury Unfiltered: Why the best luxury experiences look exactly like the worst ones (on paper)
  2. Dior builds five-story statement flagship in Beijing
  3. With ‘My Call,’ Rémy Martin finds meaning in new milestones
  4. Louis Vuitton shares names of final Watch Prize contestants, jury members
  5. Chef Yotam Ottolenghi to debut first Netherlands restaurant at Mandarin Oriental Amsterdam
  6. US luxury car market expected to double in next decade: BCG
  7. Matches plots second act under new ownership
  8. ‘Sound. Elevated.’ from Bang & Olufsen marks centennial
  9. Ennismore picks Bangkok site for first-in-region SLS Residences
  10. Lamborghini heads to French Alps for women-led driving series
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