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In-store

Waldorf Astoria takes service up a notch with personal concierge program

July 17, 2012

 

By Tricia Carr

Hilton Hotels-owned Waldorf Astoria Hotels & Resorts is enacting a new service that assigns a personal concierge to each guest to assist in all aspects of the travel experience, including before and after hotel stay.

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  1. Audemars Piguet collaborates with American singer John Mayer
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  3. 'Balmain Beach Club' exclusives go live at Neiman Marcus
  4. Jimmy Choo hits the green with golf-inspired capsule
  5. Saks prelaunches seasonal styles from Prada
  6. Luxury Unfiltered: Brand stories are the secret to creating desirability
  7. Consumers prefer ‘new signs of success’ over traditional shows of status: report
  8. Dolce & Gabbana exhibition coming to Milan's Palazzo Reale
  9. 2019 luxury spend expected to grow highest in UK
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