Retail
November 13, 2019
Xiaofeng Wang is a senior analyst at Forrester Research
{"ct":"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","iv":"f501ccfeb8be125db4e1c58c40b4ea45","s":"0ccf3fb97196dc22"}
Share your thoughts. Click here