Luxury Daily
World’s leading luxury business publication
Jan. 26, 2021
  1. Relationships are the new currency in luxury sales
  2. Auto buyers increasingly supportive of online purchasing
  3. Rosewood launches new wellness retreats worldwide
  4. Kering ranks in top 10 of world’s most sustainable companies
  5. Pandemic spurs ‘mini-urbanization’ in bedroom communities
  6. Why luxury brands must radically rethink sustainability
  7. Montblanc celebrates its newest smartwatch with ‘moving’ campaign
  8. Burberry transforms customer experiences through digital innovation
  9. Day’s wrap: Kering, Gucci, Natural Diamond Council, Taj Hotels and marketing webinar
  10. Gucci visits Hyde Park in winter campaign
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Retail

3 keys to a frictionless ecommerce customer experience

December 1, 2020

Businesses need to provide a frictionless way to conduct commerce, not just at the point of sale, but also to handle all the exceptions, returns, fulfillment, supply chain, pricing and discounting. Image credit: Chief Outsiders Businesses need to provide a frictionless way to conduct commerce, not just at the point of sale, but also to handle all the exceptions, returns, fulfillment, supply chain, pricing and discounting. Image credit: Chief Outsiders

 

By Scott Koerner, Robert Burgess, Jay Dunn and Dan Sackrowitz

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  1. Relationships are the new currency in luxury sales
  2. Auto buyers increasingly supportive of online purchasing
  3. Rosewood launches new wellness retreats worldwide
  4. Kering ranks in top 10 of world’s most sustainable companies
  5. Pandemic spurs ‘mini-urbanization’ in bedroom communities
  6. Why luxury brands must radically rethink sustainability
  7. Montblanc celebrates its newest smartwatch with ‘moving’ campaign
  8. Burberry transforms customer experiences through digital innovation
  9. Day’s wrap: Kering, Gucci, Natural Diamond Council, Taj Hotels and marketing webinar
  10. Gucci visits Hyde Park in winter campaign
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