Retail
August 27, 2019
Shoppers prefer live chat over chatbots. Image credit: Radial
By Sarah Ramirez
Quality customer experience is essential to online retail, with consumers more likely to purchase from brands that provide high levels of service and flexibility.
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","iv":"2d8c04f1e6ef3523ff5924519eb2ae25","s":"a999de450252131a"}
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