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June 27, 2013
By Erin Shea
NEW YORK – Two Siegel+Gale executives at Forrester Research’s Forum for Customer Experience Professionals East 2013 said companies need to simplify consumer experiences to attract and retain customers.
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","iv":"ecfe4ce0e002ad046ed9a5a013d28f03","s":"0c3c0096d00d808e"}
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