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June 27, 2013
By Erin Shea
NEW YORK – Two Siegel+Gale executives at Forrester Research’s Forum for Customer Experience Professionals East 2013 said companies need to simplify consumer experiences to attract and retain customers.
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","iv":"53fca037aa01b6f9aee7639e5d293f60","s":"b7b8c5c0a747916b"}
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