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June 27, 2013
By Erin Shea
NEW YORK – Two Siegel+Gale executives at Forrester Research’s Forum for Customer Experience Professionals East 2013 said companies need to simplify consumer experiences to attract and retain customers.
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lZ+BhT8Aic\/1zOnv1bXJ4U4kxt4yQnEtU14k\/rAPrSkVC66IxwhPBIxUyfvNVY+hIbD2rk90gb7HYbn+IVXSuZ0UW1wvvOblPbpGJsPZ8AAbvwNth3cKSnRTtJgoGYLw0OnpXEl+P3ZGFn2NTYxbJrrcxyoYKeE8ZvsLVYqsoNrvSSsWNC5jBrnvDB6igzjBeofG3fnqJPz4LCsVquL4ZnbB362GOx5MrTpcaiK6v3TLAw\/SckBZSJFJVftVf0DnkuvnomF\/z3b8GzhQ1FP109y\/Qy8LNgado2B40omb4SOm3qOWseBEcN9my2+x8XWI\/d+5IJl2l2sZ1wa2d5DUf4I1KKRvc34k56Qoz8vbPegiZpe4URNrbeyFBik49MwDx4HiEcu3cSuOaNa6v31eoiuIKuzMu0wSpcF3Jd5Yyrgec2CH1UMGSnjvt4PTj4eL7oJf0D2ErkhvVoG7oVLAV+F0SgdAlowP4XPNYDvec8p2IIoS6sYpGnxWSc5TLDARN+8Ev1fsAV4ItXTA+Cazz2rd3RPr+L\/ttroSw4iwdm8T4qCEqBfFS1ZoKsEG9+oq5QcZzhKCFkTU8bYF0UTWJoVHjeRHjIkcD06usLP7rc8or3oxDBzOEzmJpKQRwLM87zhuHh4TIIlGifuTQneQL5LWwQvhq\/o2avESbzJR74QvO\/ZmPQdmnnmlVMt1OXj07nTZrl7wQIQEbRv7PF3LEDD4oYL7UWPPr4SlQoYwmooVfXoPnTEy5iGa3jYlE4d4IBGjJH88lyJv3rSglFzNUh16rB4z0F9hI7CFo70Zw85e5d383HVqFyVme9ry5JmIcC\/IjASwoxZU256udE2PyqrIMSOWO+R7sGOL2foKy9BuhgAc083QJiDCl0ajAzUWcTO3CbGJGiTU1FcY3QZWObVBxXv3AZIxVawY8Z6hyOgcsxcV+WV34AQfIDZsrBvc8wbsxQiULIkchYLTCfSvhdqVJJaTKTA+OqG5kBAUjEZ81TWaqWDXBo3N7hT662rfuyuNUcy6JFN1F5eFYp9OdVsXNdMdwUARmu+Z62rrWCAoo3hK9wNckLPpXRGVPjLQ1aDrBWKg4822yaDjEp4pqpe0B0V4ebQp1Sp5ItV1ts+9hBZE5JPSESC6vtxVGiha7cProADWNSmWfwsDf\/bGK9NqWtiTqzaW3CfF0TE+ShoaThuuBx6m7+6J6LbIYHLH7cgZBSB3zTBD5zC0Gu4meTaLeMPYrvhG4VghiiJWOaCE7vZLaF6LfU4\/Mnl\/vSM18WAE4qQ3STfg7okRM52U230O3tBmWQpILNxwOU2XCtymfrnEgG4lYRrAYtA0wwMpgPDdMD5hwkn\/gDwjaf8SWhvmQkRvpapYQ65rqeE07g4NMGw1jcEytmHRsLsTrsj6pvEdIjFcoJZqRteaAfahNloPl\/xSdXGj4QORrZ4jo867eScI5MIW+NyjaTEOUTMLphCMxoTfSiX6w9mzA2epEEg0zQfPTEhr71JY\/1qDc0FYnxug3TP6QaGtnjJyY67AzG0twt9gHghawvgOtHlKcAtwe+AlpUvlQRt88NdOlz5K6H87BF8A0HUvyVZbL8Nai6q8l3nJhSuqo1DMJargU+9T9727s7La4\/ypw40PxkT41KKpFOnNT\/t82u7IBiJxFR+JSIel260I1XTV9xD3rLGnLZwEOGhQfBFnTPY1YF+I2s1oBIXCQqywsq4s3bRj1CkJqBknGasLQIhGMYAgoeghbG+vOf70oinBTsgCLRQ5nAj4ayZbqnpy1LAmsSc5SLqX2Q\/t7ZcLgwnblJhlIQvYTwvopKsmbaIc0jt0m96Ygjt24QqnXhYyR4sef4F2xqKA47E4nuMLdj9uG\/6z\/WTOxmL\/owiGCJkAkTpkZWTrb4YJotyB4hZMUUAuTciYBVPsEUuGl2g1dyP4YxwPOq\/1l1kRe+weXiPztAiegrsaNwejqICABqJd6A7od6i\/qib10Ugl6DeAI1WejmwFI1aTOiu6lOI8mr+GlPjP9IG24LAauq6urSaDNr2KsIJ4rayzOHwgTBGPEX0mhFThgOqEUUlNbhYUYIufPsFYX+L5nPG5ZJPPYrc5IeyVBd2pAM\/w4UEVE4rO62oL4BPoC9U2U2aOX9d6VbKiOyrGwyTBsWAebr3SkXxxu0baRoCsy\/CZzUpj28MGuQ9HP9v8jjkOfbg+x9SWE\/OT9aA1+pr9SHZdknSp1vf85tBln8eJZKuzbuujQUzQRbI+ojuqh\/wVNQQTETamm3LlAMCZeLOyH36WtoGBJsDc0jembRMNwUFPEMIiid8hAckh\/JbXGZFAmC3\/rJLHYrXl1ioOKh1+BIN65cjT06qN6i35FLLq4jyO27H4jv8ZgkS44R912cRj6tdx4thNpPsbUbcw4c6jfE+MTSp8DM4d\/wGWMz0pl\/0jR\/OEfAj4GbGLkag7Z1dFb18D2gxbcT9mX5PQXfFOyF575VHRlHTIpQXbMaLg8i1FsPIQ90fp6l7xmSvkIK+EXiDG19arxWw8awTCB809pxW71S7zV1S1vFwivMase\/b7dcEtZqER81Ja\/8fAADmKmWwKiM\/cjneLIbojCMjxNN8aLyHyiDIv9hT\/RRT3tWkRHjGWd4WRHqVtOhe4a\/gxdrogrjJS+kPLg3uMoyaq514sGKAe9dMR9X+8AqZFujqoDTeJivAd","iv":"ded9e6c072caa57443d771616d95bd21","s":"f86ac3dd556f30b4"}
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