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June 27, 2013
By Erin Shea
NEW YORK – Two Siegel+Gale executives at Forrester Research’s Forum for Customer Experience Professionals East 2013 said companies need to simplify consumer experiences to attract and retain customers.
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issvJIOXzqD+7cD2E3lFvEFZAVyxFqEoFFTHy2bdiGn+RwgG01NTR5V7s4CXRBqQKrKmH7oNCpKST7wyqYQd684eedWDMb+5N1EwgahvejKpHgbWTdTubQpCKWDa2F768DILMG9QJVbWJG5bNfzYlY9jtFbPO7xLBNmKiV\/sUxw1PU016mBYjAgXnkpq2892hi\/Itf+NJW6DAUt0E4S5nT3wTy1HDO2pt+x0Z3YYqGJltMx+aKphfeaQekI\/w5kg72evM3W9AQdFCuZIl4MpcyLeovzDkWWVLJmT5MBRUZ\/2tTnrgnf5xk\/BWODx7DZQXHURNm6ItVrME6y6\/YdPw6vaJQyiRq\/yHq8wLsqCmeEXNYMCUhYmEyaex56KPpuncdYACO+nxJ5SFPx6zkcfgvVzrRTm\/kEuHbLnxFO5igs+Z4i9c6D0\/ZVnJGKQL+IiH9wYLbpuU+bMi96stFFvg\/FTMmEi7sMUNDJQfZua8B\/V+MYPP\/+7SynFcwh5XgHXhJ9eDSx28izYq9eTXFrPFgT+qSVKzAlp9CnTqFuTvhaTUa8XysbzzWTzwubvPDtJ4myXlk1OdEX9YxpQiv\/sIHvRBNVNfo4jr7Tav7gvxfxJ+h0sj7pyZ+guSvTlceOlQSB3IF00cHdiLRZL0maxEHPZGD2JxnDZz9\/uyG2ZJ0ly9vBEFNtSPCXmM0aBA6k3Es0H0QNhlGc1F6RCsc\/XMp2YkKlFDqYDCUBDLMIlP2NRDq7+y4MTGExwgQolULIuQd77PJ8Q2aQ1TwPwLpSG0xT6MUfMV5XZz+qGuyk\/juCLSpmBwXSjFtIBfjfRjcud0W16N83nxL\/PmiZk0frFRfQ\/HlwVbDuJRmJYclKOjtOTEnJqe7OgqsusMFkGUPz0u9aJVCxuFwwq8fDNpH\/H31E1wKfSdWfeKTFtjmjAWemPffOd+rd5XV\/DBVWTC\/rqDZcHggiFLx5ZLnR3XpR31mjK9agw7srtoWtuWrTQFfO2737V2KAgxmJTjcCSdXSQbhIBXudzYL9gZFInjDMaj3W36PVO7\/0Yeg2\/eTzZ9S0zj0ORlkYl0+s8f8GTq+yoVsOeyVF+4G45OTjrLLPw3l7LB78DhIBUf5lVFr25FQmsXQEhbzh26FRCr0LTdlASgTRFvohXdLbrXPOwQtZp3x2Zmev9khopqLnlig77FtjzxwHrnKu52iHMnG51iuWkrnvdLTA\/JqeLXu6lLzc234+MBOEJVwqOuM50YucJnOcj68uE7GnlFJgLZLZQvUHaZOLFt7Uhx7NXnZZtqkT1kTDHZfK8ySBa2HFxBlqepRLjtmbVczCVTCoNASBJxpgBY092tCNat72tHJ3EGt3ScDrfwUgfGbQgOnLHmp5T68vhbeH7X5yKMVQkOM9GiwBL2r2UFdOSMzEAeyoj0PVyODJZEzK5NaKO9hMXMms9TdmfjxLDlbYD5GTI96fN5XmxSXncgWJekEOPv1fg7lJJlj0bp3QeNWN1bRTzOqVmCVajzUg1N9jON3e1KmbRIa0vqf9TOp3Tk31vBpeFMBGwMZPISSl6egQ3x4AwOLcIUUFts3WDLXwrtYKd0KN6OF44kxHBj51vORSB8RleTOl0MylAb93AOi2d+ZSae6OYn625oNwgovkVpQFA5NnWkNASiRE+vR\/DwGbVdbc\/hU3WlfR1hfnFDlosbxtMy6DkPpO5EFjHlU3xGrOxTaVHu2FsX0AUW\/odCe7SPptQIfZ3IaeSEqDVrR4OOPxcj7q9urvJr+6LbhOH6hjcu27FyEbZdra2sYlpobKHVA2NDZu2p5ZtyQrneyC6hnT9nDiWo+FmqU43Bqp2lIVGpnEcRRqODlUoVoNLbDZurjsyV4E9NIw5+aUSZEBEaYHClsK\/vAByucyld\/0lM\/ciF9jKyXcVCQ7cXTYcCl9WxFP+dTXB3mMD71MgJNFwgTio8O8Sq4hcIuuqTcT4m\/scDdI83Rv5Lh+DTmmeUuKY79FBgltNqBG2CBmDPkmJVt0EQ46Z9QRhNg5NbbYLWbn+XYt5jupfYtCKDjwmI6RMjhc\/pniE4ZoYlj6PE4thphJURK7yiCpRd43vU2YlsLqQoijHJiIa2U0IFbDrHWVdjZy566XjD+F4FkPoJs0CCJpO9twtrMgHusWEt5q0WP4fUmVQAX9OS7x+UmRMsy0nUl0RFUS6yCA2lQUZ1nJy2ZNjum3LsXgh4N\/fcWWTsVhsR2h\/ppiyf+mFaMjF4fFrSH9jwHdZLDVPDeWo75yK4f0uOt6A+OwDORxcxmlBlrlZmlGLaimFnKqEtqeXMyLMLt3shZzR1dPBCWz75yx+v+1YW8HoZy4cDFjnsYciKYvD9mS0CrBVZPyqMqpbF5ORUWXsF6N09YwnzINHZ7e6WnBzWvPc\/Yj315r97HwkZO8eabqk3RZ2znLMinY1\/g2sO9QInIB7QzcQGIr1p0brDaldyVYVx5+349QMWuBFpS7rnXldIoTw99jW65kbJ8p\/m0KAJJ7io\/z\/xuALApPo6LRrQ++puc44KD4fKAVtrJ0EREPUIZMbXUSrxLvwAIgCc2mmzSKxCl542dGOBlg+U31a3dkT89f6Lx7\/TGvLNrPRm4rIVN3iOL8+81d\/RctkXDHh9vzF63Omm28KFuSV4qCl6V0ZWKVRdfB7uyaoo7QodVCFGrsFit7pb8W3UHn9q\/dPQc","iv":"ad3ae1784e233376e8a5e2709c0613b0","s":"dc93312eabf56420"}
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