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June 27, 2013
By Erin Shea
NEW YORK – Two Siegel+Gale executives at Forrester Research’s Forum for Customer Experience Professionals East 2013 said companies need to simplify consumer experiences to attract and retain customers.
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mneEToz3V0xiOUtEVO5iB4wvZ47yp4GsDSMSMsDFT2Ul71ECQS1kyVyRS\/gp9Juiu8gqpce++9LV\/Dbt5ykwwM0XKllPlzCFi1a5AAhBuvpHyLNB1APml0n8phi+dAcux3k8ZlceLaUL\/ojPq+MGqQif6RRT3RaF8HwOSknhuo28rmJGxHq6YEYs+jYpqQOVIrmJCDL+4+KfsMNsqB+m8CfI28f0qptW7HOVbzlLikDSAa4mtVolPIfOEQjmNxsnkC528oYSYELU63cjoz8v0M0kiBmPhQHWIFXA3mwCP6rzO+simiACgOyjGlFo5BRY7i\/y8jkDkeyozNo07IekwFA5tBe5h3jlwanMTopagM6oSWCEVJPkXNIPGhWoL962+sb3SKNjRGtMqjjNC18zc1a4Z+Y9TYoxEtAOk\/PPQDmmzOjkIhSeBJsyXQu3Y935QAYKkqKkwHGrNG9KL6DeqG9jvpCes3TeE\/X+dQKyebgexAVDX5+wL73\/w7hk7VTceNN9czL4j+sLfGqtoTvmUs+6xThP34J8GMdsQK6bXCHWawkRWOlT9pLl970z+f4oj2LD+iXEa1E0y96eoaQZEtIUaN2V\/w157rl82H6tsyGHdEObZKbvKcru\/EgxccLE3xbuGkXm90iUq4ZM+c\/AuB3m9QaPi2XpA9BE7GkNBHEoznAHdT\/e3Y2SCU2qwyu8XX1HJrlRG4wvQl5giNQoC2pg9ivc7sZP+kODf3JHg5hjBQgGENm0lY50EbDrBANZEJvoJiycoyFhVUI1nZCRfS5tQVYfO85aG72sOc25aXI5yza5QMOh8VlixF188QpqCZLXKZgQau4aq92gbKgXY0GgFnswblzZqk3x2mJ6NJwfPzCHlo9IIDFhfspg8fAi7kS4zJG2nkjGYZ4KBnOejyciOqmJBmn+lnsIMtE4caenUF\/SdNsMg0MdHWyfgY4NtKL3AaymjiRzo9RdyWJ8o\/X8jJxbx79SC8XgZeVGZEqIkuH\/CSNfbV6M5qFe8CT2Lavhl9FkLBRAJMo+G8vZ81gr1\/hDdjZbDiSds20i2PWBrBZ2BD87cbUrmyw\/1jP7Dz5zPZJ6TkVFUzDtoJb1w8LZn\/9WMDQfmBCLdFA+NIsQ1bjJJ8KAZqbcNvVms06dfpw37lwK7P0qb0juDHFaV3YtRi9LB\/Z1yoEAiZ9gcQWgkR91QcXlpN6CDsokI4CJfM+JmUcXfTjErUHmL0b3aI9djH8CMY1HwBrhkvzC\/H6IG5Rdut35gT8Rrj3p0Ne266XYP41HoXMtnIcW2EOJjG2l2S5f2yV6L5zji56igV77Vl8dJ1UIUVYvW1fhmoRwMwVabX3OyWuN1LjBCFfW7x+QXK6z\/wh3FEnx6N32K2eowPM9vCQ1dQuSuXGuPiSY0k7+d1gdqaI2FD4HV1cFNTn8VE6HQPYWawc3cNA18n+WoFjIvWXQxCoGzo44M\/UEVuRAOSvbPfSZxgPzTje9EYIQ2l6bGqjflAD++DWk8zZ4xNovFyRuqGi91xkWuOj9R04PC9HqVC+ldWujA2flyo0yn5Xb\/kzg4k46Bf2OjqBi3wqWHt2TjvqfFWfd8SKfNXTr04hhk8X40FwfdHVFn5Uj3BOZ4TGse1qJU7e5gWVEXb+zbbyt5ymGdcFBxIelCRyNU6iAKkuGc1TicKpdZTTk2PlJ0pCVCLbGubsULdG6XNsJlpbwL8FQbkDqnjCvs\/\/jKwl1Q3Sr38DV1hMss8xY9\/vRRyHHGlFGRNuq4Zn+6YiiGXONkoraJE2vYqlTJYimp1\/sDXY\/dw0\/HmEebv6gTi6+YKoBbK6JANBNOzbe2IcX88NIcsjg3NP52b5+sX6TYLwAGmIfiseyMix3OEe1xSlnVGLdbsueKA5zsaHiO8PTbE\/rpAO+yJkeA1jRkzVmWxq5giDJRoz5TDMs0jLSqEYlcZicI5sREtzOkI9doouE5aFILlnabeapIyg4ANsxBsVhzGWLFzS\/wZr7dYeh\/ObJp85fxEhVznLq2aBEk6xu5Rg1L18k+kgiekRadGsTbYyzxhRoHTGaeyTsNMDD4DiyaACMrEu\/oK48JUWj30KkM1Zj6E1PspHzBnJUoNE\/z6BLn3JJ+eSwiRHPjnIhecprFhKCnFMnSykwOUFia2IOi1SKo9zf5eiUdHF1xSIfurHN+rCBB4Y1ibf05BXUlKPdnxtWpjeBHLknska\/WxagW4a\/M95eRHLWMtaJu8k7+msihy\/mDP9JvGveWy7y2ova7IyVS9Q\/3+KagXHzIT\/EBjhp+TJQ3k1IveaQjP62YE1vT6T0sDyVp\/yHr3fIsfgz8DJ\/QUeBA3nsD9Ef+o9\/D6uzK7TgMfkQJSSMk+wjewGYqmyrbypxliXRUBpsoCYvepOAKoF62cDpU\/MZr1mB37WQ1ChiIzFYhCzdTdDpvQs7y6Sf3mfiBY1\/M\/BgE8P94MjoA+neGmeZOy3149uygO6+rbzKIXh7tjjYvy6BYHYb+Ee5wO4KNAfwhUHsjnG0OtghKEqulsAZRMrDQUc6yicOqAxH+462z2xzB56oeNW1JpScpTlgoeo1ObWlRzqrDf0DzI95e3Glkcl6s4Tk8+tefeAEPo2Kyo9YfR7Z9qiYKl0bNM7fm85UGIXWUkJIAvY4K4ziIryR9OaPcPkmtuhRX4\/pCIpiBJlK","iv":"5d6d1c2c3b9451018383a0a7d45f8b5f","s":"d9bf082c14eef91f"}
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