Luxury Daily
The authority in luxury news.
Dec. 15, 2025
  1. Luxury Women to Watch 2017
  2. Capri Holdings closes Versace divestiture
  3. Moncler returns to the slopes for Grenoble campaign
  4. Ruinart reveals annual Carte Blanche creative collaboration
  5. Dolce & Gabbana debuts Devotion fragrance film
  6. Gucci revisits archival looks in pre-fall campaign
  7. US lowers tariff on Swiss imports to 15pc
  8. Luxury Unfiltered: The luxury market will lose the middle ground in 2026
  9. JW Marriott, Flamingo Estate roll out new wellness experiences
  10. In conversation with Hong Kong property and hotel mogul Adrian Cheng
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Apparel and accessories

Saks Fifth Avenue scales AI-powered voice assistant

August 11, 2025

Saks Global reports that, since it began piloting the Interactive Voice Response feature, the software has reduced call volumes for live agents. Image credit: Saks Fifth Avenue

 

By Kiran Gill for Luxury Daily News Service

U.S. retailer Saks Fifth Avenue is enhancing the virtual customer experience.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Luxury Women to Watch 2017
  2. Capri Holdings closes Versace divestiture
  3. Moncler returns to the slopes for Grenoble campaign
  4. Ruinart reveals annual Carte Blanche creative collaboration
  5. Dolce & Gabbana debuts Devotion fragrance film
  6. Gucci revisits archival looks in pre-fall campaign
  7. US lowers tariff on Swiss imports to 15pc
  8. Luxury Unfiltered: The luxury market will lose the middle ground in 2026
  9. JW Marriott, Flamingo Estate roll out new wellness experiences
  10. In conversation with Hong Kong property and hotel mogul Adrian Cheng
VIDEOS
More Videos

MORE IN Apparel and accessories
Moncler returns to the slopes for Grenoble campaign
Showcasing flagship, Brioni starts fresh on Rue Saint-Honoré
Actress Chase Infiniti accepts Louis Vuitton ambassador role
Louis Vuitton named title partner of F1 Monaco Grand Prix
Dolce & Gabbana sets up holiday market in NYC
Pucci leans on classical luxury codes for holiday campaign



RECENT ARTICLES
Moncler returns to the slopes for Grenoble campaign
Ruinart reveals annual Carte Blanche creative collaboration
Follow @LuxuryDaily for the latest in luxury news

Viceroy Hotels installs next chief executive
Bugatti assembles owners for seasonal gathering in Molsheim
85pc of recent, pending Gen Z car buyers considering luxury vehicle purchase: report