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April 11, 2026
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Software and technology

75pc of luxury consumers value enhanced technological integration: Bain

October 4, 2023

The findings show that technology can improve customer experiences within bricks-and-mortar locations. Image credit: Bain & Company The findings show that technology can improve customer experiences within bricks-and-mortar locations. Image credit: Bain & Company

 

By Zach James

A majority of luxury clientele wants the industry to improve its in-store experiences, with emerging technology viewed as the clear next step, according to new findings from global consulting firm Bain & Company.

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  1. Chandon launches ready-to-serve spritz collection
  2. Launching Radar, Triple S.2, Balenciaga releases ode to ritual
  3. Omni Hotels forms lifestyle partnership with sportswear brand Peter Millar
  4. Luxury Unfiltered: Kering's 80pc opportunity starts with a question most brands won’t ask
  5. Louis Vuitton announces Regeneration 2030
  6. Gigi Hadid fronts new leather goods campaign from Miu Miu
  7. De Beers supports Desert Diamonds with bridal addition
  8. Subscribe now: $12 for 12 weeks
  9. Lancôme seeds longevity-focused skincare with 20th Century Studios
  10. Singer Renée Rapp carries Stella McCartney’s Falabella bag forward
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