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Jan. 18, 2026
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Software and technology

75pc of luxury consumers value enhanced technological integration: Bain

October 4, 2023

The findings show that technology can improve customer experiences within bricks-and-mortar locations. Image credit: Bain & Company The findings show that technology can improve customer experiences within bricks-and-mortar locations. Image credit: Bain & Company

 

By Zach James

A majority of luxury clientele wants the industry to improve its in-store experiences, with emerging technology viewed as the clear next step, according to new findings from global consulting firm Bain & Company.

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  1. CEOs link sustainability initiatives to business value growth: Bain
  2. Balmain embraces pharaonic symbolism, hieroglyphs in edgy midseason effort
  3. Tiffany’s Blue Box Café enters Mainland China in renovated Shanghai Tiffany store
  4. Rémy Martin celebrates magic hour in multichannel effort
  5. Luxury Unfiltered: The true cost of cutting luxury prices
  6. Gucci studies connection in spring/summer 2025 campaign
  7. Off the Cuff: A Q&A with Raffles & Fairmont Hotels and Resorts' Omer Acar
  8. Vestiaire Collective renews 'Parlez-Vous’ campaign
  9. Longines relaunches PrimaLuna line with personal message
  10. Valentino Garavani and Vans present AI-generated campaign
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