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Software and technology

75pc of luxury consumers value enhanced technological integration: Bain

October 4, 2023

The findings show that technology can improve customer experiences within bricks-and-mortar locations. Image credit: Bain & Company The findings show that technology can improve customer experiences within bricks-and-mortar locations. Image credit: Bain & Company

 

By Zach James

A majority of luxury clientele wants the industry to improve its in-store experiences, with emerging technology viewed as the clear next step, according to new findings from global consulting firm Bain & Company.

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  1. Louis Vuitton lights up Fifth Avenue for holidays
  2. Shanghai premiere of Ralph Lauren documentary features 1,000-drone spectacle
  3. Rolls-Royce reimagines monogram in digital content
  4. Luxury Unfiltered: Why feelings trump features in the new era of brand excellence
  5. Neiman Marcus celebrates holiday 'magic makers’
  6. Baccarat turns attention towards elements with ‘Inner Fire’
  7. The Macallan pushes anniversary collection at JFK, SFO airports
  8. Bugatti opens showrooms in Munich, Vienna
  9. Coty, Swarovski sign exclusive licensing agreement
  10. Four Seasons extends reach in Greece
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