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June 15, 2025
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Software and technology

75pc of luxury consumers value enhanced technological integration: Bain

October 4, 2023

The findings show that technology can improve customer experiences within bricks-and-mortar locations. Image credit: Bain & Company The findings show that technology can improve customer experiences within bricks-and-mortar locations. Image credit: Bain & Company

 

By Zach James

A majority of luxury clientele wants the industry to improve its in-store experiences, with emerging technology viewed as the clear next step, according to new findings from global consulting firm Bain & Company.

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  1. LVMH, Dior sign Paralympic champion Pauline Déroulède to ambassador deal
  2. Regent Seven Seas showcases largest-ever luxury suite
  3. L'Oréal to launch #JoinTheRefillMovement campaign
  4. Bentley Home debuts picnic collection
  5. JW Marriott opens first property in Greece
  6. Versace recruits American actor Channing Tatum for Eros campaign
  7. Luxury Unfiltered: When bronzes go bust, and why the art market is collapsing
  8. Ronald S. Lauder retires from Estée Lauder Companies Board of Directors
  9. Actor Leonardo DiCaprio appointed Rolex Testimonee
  10. Top luxury campaigns of 2024: Boucheron, ‘Quatre is 20’
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