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Dec. 15, 2025
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Retail

Brands cannot fear leaving money on table to maintain demand, exclusivity

October 20, 2017

Redesigning a brand's online presence can help jumpstart sales and bring in new customers. Image credit: Hodinkee

 

By Danny Parisi

NEW YORK – Managing customer expectation is a full-time job, and when retail experiences do not live up to the expectations those customers have built up, brand-consumer relationship suffers.

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  1. Moncler returns to the slopes for Grenoble campaign
  2. Ruinart reveals annual Carte Blanche creative collaboration
  3. Capri Holdings closes Versace divestiture
  4. Luxury Unfiltered: The luxury market will lose the middle ground in 2026
  5. Chanel unleashes ‘From Dream to Reality’
  6. New Global Fashion Agenda program in Turkey targets textile waste
  7. In conversation with Hong Kong property and hotel mogul Adrian Cheng
  8. HNWIs report surging interest in luxury cruises: Altiant, ILTM
  9. Chase opens new Sapphire Lounge in Las Vegas
  10. JW Marriott, Flamingo Estate roll out new wellness experiences
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