After smartphones and the Internet came into prominence, luxury hotels seemed to be chasing the next technological step that would streamline the travel experience.
But now that smartphones are so ubiquitous as to be distracting, luxury hotels have often found that taking a lower-tech approach to engaging customers is the more effective route. Instead, hotels such as lebua, owner of luxury resorts in Bangkok and parts of India, have been seeking ways to make technology work for customers in the background while all of their experiences are driven by a more human touch.
{"ct":"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","iv":"f1ee07d2626759858424c4a89c71d823","s":"5fdf13a661759451"}