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Dec. 6, 2025
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Apparel and accessories

Fairmont sees repercussions online from poor customer service: NetBase

February 22, 2018

Land Rover is number one in NetBase's social rankings for luxury brands.

 

By Brielle Jaekel

Brands often look to social media to forge a connection with consumers and monitor their business’ sentiment, but it is not always love that these brands receive.

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  1. Ralph Lauren, Team USA reveal 2026 Winter Olympic uniforms
  2. Guerlain Spa to launch aboard Orient Express Sailing Yacht
  3. Off the Cuff: A Q&A with The 1916 Company's John Shmerler
  4. Estée Lauder Cos., Jo Malone launch AI scent advisor
  5. Presenting bespoke models, Bentley tributes ‘Dutch Masters’
  6. France welcomes first Case Loewe location
  7. Luxury Unfiltered: The one question most luxury CEOs cannot answer
  8. Versace announces exit of Dario Vitale as creative director
  9. Mercedes-AMG partners with Brad Pitt, stages racing stunt in Las Vegas
  10. Chopard, Boss, Lancôme front AR experience from Snapchat
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