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July 9, 2025
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Apparel and accessories

Fairmont sees repercussions online from poor customer service: NetBase

February 22, 2018

Land Rover is number one in NetBase's social rankings for luxury brands.

 

By Brielle Jaekel

Brands often look to social media to forge a connection with consumers and monitor their business’ sentiment, but it is not always love that these brands receive.

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  1. Lessons from public trials: When is recording permitted?
  2. TikTok reshaping luxury buying behavior, new research finds
  3. New documentary offers rare look inside service culture at Mandarin Oriental
  4. Chanel reports 4pc revenue drop in 2024
  5. LVMH revenues dip 2pc in Q1
  6. Glenmorangie becomes official whisky of Formula 1
  7. Luxury Unfiltered: Intimate storytelling is the new status symbol in luxury
  8. David Yurman funds Louvre sculpture restoration as it makes global foray
  9. Veuve Clicquot celebrates 250th anniversary, women artists with 'Soliare Culture'
  10. Luxury is about to have its McDonald’s moment
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