Luxury Daily
World’s leading luxury business publication
June 20, 2018
  1. Day's wrap: Audi, Jumeirah, Holt Renfrew, TCS, Berluti and Royal Caribbean
  2. Day's wrap: Dior, Chloé, Rolls-Royce, Louis Vuitton and Tapestry
  3. Chloé struts street style with new design launch
  4. Future of marketing is voice: NYU’s Scott Galloway
  5. Louis Vuitton head of menswear invites guests into his workplace
  6. Tapestry files claim against employee who led to creative director departure
  7. The China Report: Innovation in Luxury
  8. 4 new Facebook Live features that are game-changing for marketers
  9. Dior collaborates with Jennifer Lawrence on new fragrance campaign
  10. Brand loyalty trumps convenience for 40pc of shoppers
The News and Intelligence You Need on Luxury

SUBSCRIBE NOW TO GET FULL ACCESS FOR JUST $1 A WEEK

Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Apparel and accessories

Fairmont sees repercussions online from poor customer service: NetBase

February 22, 2018

Land Rover is number one in NetBase's social rankings for luxury brands.

 

By Brielle Jaekel

Brands often look to social media to forge a connection with consumers and monitor their business’ sentiment, but it is not always love that these brands receive.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Day's wrap: Audi, Jumeirah, Holt Renfrew, TCS, Berluti and Royal Caribbean
  2. Day's wrap: Dior, Chloé, Rolls-Royce, Louis Vuitton and Tapestry
  3. Chloé struts street style with new design launch
  4. Future of marketing is voice: NYU’s Scott Galloway
  5. Louis Vuitton head of menswear invites guests into his workplace
  6. Tapestry files claim against employee who led to creative director departure
  7. The China Report: Innovation in Luxury
  8. 4 new Facebook Live features that are game-changing for marketers
  9. Dior collaborates with Jennifer Lawrence on new fragrance campaign
  10. Brand loyalty trumps convenience for 40pc of shoppers
VIDEOS
More Videos

MORE IN Apparel and accessories
Tapestry files claim against employee who led to creative director departure
Chloé struts street style with new design launch
Luxury embraces football fever with World Cup efforts
Berluti releases first campaign under new creative direction
Prada builds mystique as part of its 365 push
Rebecca Minkoff sees store expansion, manufacturing outsourcing for China, Europe push



RECENT ARTICLES
HNW wealth climbs to record $70tn: Capgemini
Customer experience needs renovation, not decoration
Marriott adds Alexa to make guests’ stays more convenient

Newsweek to launch luxury, millennial-focused vertical Ndelible
Call for nominations: Luxury Women to Watch 2019
Luxury Daily releases new 40-page State of Luxury 2018 report polling industry insiders