Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"cade585bd6669a519b5f4717c20c0686","s":"af3bb25b8e1e287c"}
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