Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"9499cc1c22eaa39ec62f0583f2fd955b","s":"5467f12d5dfc76bd"}
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