Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"894b9a270efb7ad835cea5ffd70e7bb7","s":"308fd3e49c529b8f"}
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