Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"6a6dd9ec297055c6c80b06cec8efe2c1","s":"3fe5b5cb0fb01437"}
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