Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"850017cde8ea768477bc5871133b6948","s":"9623f40b1e1c911b"}
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