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Marketing

Emotionally intelligent companies offer better customer experience

August 19, 2019

Emotionally intelligent organizations offer strong customer experiences. Image credit: Four Seasons

 

By Sarah Ramirez

Many brands continue to underestimate the importance of emotional intelligence despite the positive impact it can have on a company’s bottom line, according to a new report from Harvard Business Review.

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  5. Stella McCartney films trashy tale to inspire mindful consumption
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