Retail
August 27, 2019
Shoppers prefer live chat over chatbots. Image credit: Radial
By Sarah Ramirez
Quality customer experience is essential to online retail, with consumers more likely to purchase from brands that provide high levels of service and flexibility.
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","iv":"d650851ea7b7abd90494bd91cb56fb8a","s":"f79116e5955051b4"}
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