Retail
October 3, 2019
South Coast Plaza differentiates itself through a resort-style sense of service. Image credit: South Coast Plaza
By Sarah Jones
NEW YORK – South Coast Plaza in Costa Mesa, CA takes inspiration from luxury brands and upscale hotels for customer engagement, choosing to think of itself more as a “shopping resort” than a mall.
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","iv":"74130b41900166c0a643dcbf4a4e0573","s":"31cf2bb66225295f"}
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