Retail
January 23, 2020
AI can free up sales associates' time to better serve consumers. Image credit: Printemps
By Sarah Jones
Almost three-quarters of consumers say that personalized service from frontline staff plays an integral role in shaping their decisions of which retailer to do business with, pointing to the continued importance of human help amid an increasingly independent retail environment.
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WeHELp9RYsLRmse9uWcxUdAqA1uj1utK5hgi3Sop2DFCdmCcnU5lrSwsAwPaPNzWbsYWjFFcjNjWoJcgTW0M9OYbk2OCyLM+QegWs4KzqhH\/DeLzBLbWSI4GoisaRiAHHyXCaLX9xfRml6FQrWAWB\/0CYdM2WPi\/bKsR1sx6uzFPtEeLStILqvMa72oTan5sQqkwoJIZf0zGgPstyYEO\/fSt9gnEegorgI4Ij\/E1\/7idQMSMNXBTjJZr5SFSwvZtFUwRnmNT2EDtZw+sVVWfmvzYGWqrmJUcj4u66QS\/iv4IfufW0jNa0bRmEozj7GCL6gVU+t45QMHJ16BSm0FvioomouG+VrNBMNX\/CaiPsvR+mLPJwPMmqEpOIihAAwlwGAYU9HfMOQIZC5hHgFCUkUsQOedBPodfOSNiPhkwYEMlRY0BRMdhqYt9xkzLnODcBWo4EwkezEYneqGvdxiSu2nbQhvewJPMz1i0sDIG8atqIYOtS4Ia2lBytUs4yqQSEd1Mp6T3MANuJ1ARbKvEhKnyncNr7rm2r4kn7Ls1rsW4YPqSYdsgkCUyP+8WiDEbNh89gxk\/T5WbKLqK0ClNn3qPSIk1ztgdpVD2YfnpVG9yzq9y3QJr0kl7o257GWB5DB5Gf4Ez75tpyx6qLKoz0DYdVH6RiPSP6RXVEY08Z4Wj0\/USWNA92C5e7LuYGGz\/6oHnndGU4o\/ak7YeGuB+QQH3iTBirjdPn+rMoRA6Rac8oofXI\/9MpXt8o1Mg0HzVEdcvcPDXjc9eCZoePEhwAkMP22zRt0tG8xegLhfyqmB1HUAc+obHAgo4A51m0HvQ0lJp2E83gqTOB6rWc2K\/gh3uK8kVabw0Lz5DjXb0UH4crgQ7+SBJ\/CtGhr\/57TB+qelQJhTZ3+LO1VCXfOINIQ6fbT9kaKL02KzwbqPSxmzokyJq2U8XJukVlSB6nV4T8\/0m7Hia7uk9HfIV6zjf4tFjCZoBV1Nd2LGKs5tTepKIqPDKYzHvI1s2Uk5QUKz4XgO8vJNckJ2EFVPmC\/6yVynsZR3clfej07+pqdwCNUFq9vSOTRYgA91ToEQ5\/cEQjfDvu0v4lJvRGRZ23DMS2MKw+U\/AYKSg8OhHxC8UpwgFuZIi8ATCTphOeUS6WI5qK+o8C9DK94rnyWYagc6WSmYDBJ4O7hYYlQuaOA9R57u\/00g3wHJVZ5Pght6s0l6XM+M3nbTRbfmQkwC1jajdf4XLPn8cEzF3l4EhUgk7c0Bj\/kJqIpxSmLIIcsgEGTwzOaph2asuKtbZbCV31rXwXgI16aDESc69zH48ZhevwhovgaU0JF6dqBxUIZpEmyjs5YtesYqUQeJxIJQhwZmYZQxhCbj7hCRXp3AqpTpdwsT0hfSyxZHmBtIaX6hrmVmOGD4+eh7j5vtJiYGjiYB7iYPIPtxFDRmBLoi906NUuoQ\/qvDH4FOa+KyEgPEjjO7RlzbMHZnp8AZgS1qYdZn2lYBsrXmXeenuLA7lraFfLEII0nizkI2L7OEyZQ\/\/PRIc+umBW9W7yn9PM9kCWEo6xk9XVJ6n\/sJqUuMZ9tIgbUqV03XOdCUwFCpp6Q5TTDGqETBApN6ZCrfJZHgQR07WXyQ3f6WgW63UKp2H9x\/V41JCJih14nnUURONh6Nf7rbY61v61v5QfqOCYsNhOr5qdpf51dCn+bNrLy4zd48eJW8LLb\/aTcx\/\/30kCex2nfm\/vO14tXBM5eMtWfpq9ZPueE9t65tO6V+v3OmwND+rIwycOHVLuHMOqtibxsxw5EiDJEfJkm5izgKq19nE0pziDKiQ4MF9\/Vj6GX5\/mNLkrP8CGRnsjaTH8hUaC\/9PO452XdZH6qWvOWukC4Ycy3ZFsEr\/ZZbSTMAWyrwkbmUaC6JENntwt7ThcbzdpHrG3\/EiqFHRcleS1y8RXUj+5DVtIHn5tRrEW1a2wy0FcuzCPjUhXIY\/fo3I1CNoqFlllv4hdPyN9duia7DHow7i2Ku4Ac7jm3GNLj2a6sA56RuAzlLhkT5YWizpKCs9Zrd7O72fq8LsfizSfe4VMlBFwuuvRmAf5qrQ2HGQTnQV+vf7TZwnm8YZPdmw6kr\/Lgp8U+xtDbaPFlzCz66VtLdgy3\/BhJc3Dn5IdOniA3C+IqSskhr5VDPs5lxUCWDYUcWoAhpVMOs7bPBq6\/S3lpXzBT9pbcYT7qisSD\/xWjVbxEhYGFV1WRtSMzBaUXlKze0Ph5F9ierrDPGSNOt5AfXVE5Yb\/LVpPPdyJI06iUz+chx47UpHg0UPQlgDQ+p9FE9VS0PdAPr7McUT+RrBGQgrNiID1u\/dRh9GHF2HwLqH0wY3hfat0WjGOKfQQSrnK22\/Qw5nDBFVsFtFWXXhKzw+D5O5+R33Ail\/OJnphyWLdRkddYDnIaqADK7qRLqnr+PTD0CuLJB2SCoy3Bc9evLrsAw\/vrM++ZDut9kxGKBUJI+omz9JTnAKRHP++TKOeBSuSvWkVKGJpkCES\/r+gcgtULHlBLhB4WzWzDYsGdws6jh1A0bfdC+kj3GiEZ5RaZEI9VD\/Rs6AtXFhCdjmIXFw9Y2L+s\/FJ+2Xd\/37BAde\/CJSjMui7hN7cTl75PjO1D1ADQhhB14+nuBt4DPzd1Udnm0CUiySaZgNqAAfKMjSTQnKSEdJj\/SFbDauJ3pFmkpDwzlGeo16U+4z6xU7YJ\/2yfDLpOQiFqQEO4qxjtifa13njyywrrrRJ7YWHB\/LvD6tTNTBLRU995FNeokRcE4nWV9SxW+0v0tc3mtTGUfQpVXKiaV\/98J97AJRsvx5cRUVSap+jHELqkX+RBmkbaw1I4Ip1DAwlbSh+7N+z00dxoFvAJRfg\/sHSE6bkWbvvGwXHiEiT7P4AGI33Rm3I9swHijkZkkkAqV0NBJh8jlshfEYwT5BJog1Q6oVkHBSDwWXNaTza2wPSUJlPJavzrI+ZCyleNyvVVyjg\/N1AN1W2Q2mxjVLUq+QUFTRJhcAb8Zs4Z+lgToDk2V+7pUJal59I71+n6yopVp\/OtwAz\/h4SJbkU4AEwDUgNRe+jNqFtXs3OMAo51wfMJSkaMIp8Ca4b\/pQzIlOgVYpa\/Nx39BRm4EoZOvOFPWBgi3lFl0km7iLOH750LUDLwRN27NgwPJxhh9ft7Kco7F3TKQzzoNtnFSUecqLJkUZiiWW2\/IyGS5KXQRo6b8QROnoKhmq4CEiq9CsM012lIpC\/vKgpU5Ue3e0uqjF3GaBs0OHL0E7U1uULj9XrNyVzygAaZnIa48piy6yd0MJjifldgE5Zj\/NAIwktikgVsSHOYN8WyGyP9\/b+QiC\/l2j2Gtxgw7n0HjhXPxeUCwG88yEt3UIsYsjrMf80mOtNThjxkLynnS+D9U6yh6ZGsuyQ5uIQsgkRvfiY2sap6EF0bRJYESKmWsYLTkRoP0FJHdcJITVzoFm7gGGvOYYTi5zDgMD8MRO5krPP8NTMqY1ECLAYx8EmCq3Gc4s3ovArbhj22rpQ7ZGHEAsJvigASJixckFQPa68\/im7u2tTH09XRoppZ6c\/3Z\/vux5PA7oTyssGz8Ina47Bls10BUrCRijQ2WmRNNxWBjf0YcoUKxHjbn+iqaogp165T3DMdrY\/ATbMZkLVfknIyN8a6cahI+Lw3djK4zbeydxdP2Npof18uDj7yLYo+CTRZCZJico2sIrJnz3xfMSrt0GVF0eWGz7SvUqG2\/76QDNLxuUQadWgfZFa2AvoVoyLuyV9heri7xGZGa6PXPAAeflUHPH2z2hNfbjDi20kuysHcpcjU8aCRJ2hhLhGc9Nc1nwr1SlgoDLYRRrr+gdKKBaXTqkLAAdZwj4tnh6kTcnStkpTUAxRhHAZ6ksEtP0fRC89nJqnBf9VmOMaewTN5\/z5miPhzrC4uCpmIgP+J4zYGWD+sxChdlEGRBBSOYGDUuliYV8qa4pysDqgDgleSSXP+83m3Rh29x6Vvls\/3mhkhuhCDfKNEnJiJq\/FtnddA1dBJnEvq+pfY6P24lEkdwJJ6UWIRQTOSgrZg6XcCePf0SByGTfutlC\/YprZUFfpCQ8veRcdgY74fQ\/Fos1mYP6ha79DPHaLPKojNzlmwKVPiNGXPX6qEv5RNO43Ctm902CeqC\/Z9YLUWr6NEcW0zsGxKEPwBikuHqtRobOU6kT6QqrxD72gSmvP1MGQYypLbWyN0COFeDvR+2QwgZRYV2AtGBylTCoimdceqOs65BoiLViy7pN9BaHLy41BHDGWd9ExQNWMYGGdM81d\/+OeHNkAui+ZkuMC+epj1Gb1o5ZUWsNuHpa3VhnV6QrBMbHecZCYJoN4k6l7ONakTTuHy3mXRyYrWJ5dTw8ZLkjstNYPFPA5TrcfVrEJZ+7pfQuXnWFZssLxS4wGqryqbGiwYgeJ9dBwolJSVdVNkqkTKSd9OElAGCgY8NGFxZq4NWvpd6BzEiQ6\/Jq\/DQ\/5gPv\/rfbHUooHOcA2eO4YAnDHzj\/jq4c2gnKkii0eddiUoyimTwXpm4J5bwhejT4TsZZ79hPdT7hRPGieOtw8yRZ571jjdFPjnwPYnQCqJ0PHeKDLBVRhRmj\/Ik1dmmzyWDw+Z8Og1P\/1kL7DNC\/1SDktYH+15q89BLLqDqaaYqtaQbLnw6JXI7GUIPXVL05FUjI2TLjX0vBnyO46SgIaLGVnni2FNoQP0efwOV1hVVRfh5fg6vViUwqQjHPtdgJdS+zQHBH35\/lFsizTbaYiMFvgQcoBzr\/USH1AJ3E1bjtTqfo12EnBdh8ifySFgPFYXBHm50822Oln0i83k1vTNPem71B4ePE1RnABRIX0yqm3UKv5bXCGTxcHptWuiDDWMs7eUw4iLp4U+SsCxrndVyfY5qnSqRW+eaapuKeDfmvPn1\/R88YcJkOC2sy1iMse240Xm0I1AGG+IJCfSJs9C2zi6ID+Vp\/RTh9x3q7mcCR9NHP\/YEsnmNVXGYGpw6KWovfrPCsaZAC1zuwstjvlOhEQJFLoLtWvUENswLvFSuS33yGSdluPWVu5brVG9nvnCNU2o6zY2l5vtUVuLEe96u818J3Un05eB1xnHO+f6sDOdfwg4U2w0mTRtbsA9aEyvs3zNp5xmkrSmjE+o0+q\/xRIcY7Ay+dBPXzX3DV6E8p7F2J82jgz3GXQr\/FBQ5nvGKnqRQALTVFjJYB9KnovvOIMKVeSYrYEdw\/DlU6GX6EzENXWBsKh8iupyxLVrwV1VZ9xPz8ESaSlw1wdEsQKJQphwBvf4nhWaWfklHXZPkvVbwh9rUgjGREBOgoI5amNsxCzPKawM=","iv":"b34639f80b5517e2d85a30bf85fe753d","s":"d2f1ad16d2a264dd"}
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