Retail
January 23, 2020
AI can free up sales associates' time to better serve consumers. Image credit: Printemps
By Sarah Jones
Almost three-quarters of consumers say that personalized service from frontline staff plays an integral role in shaping their decisions of which retailer to do business with, pointing to the continued importance of human help amid an increasingly independent retail environment.
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","iv":"0c1fb76ce9a7225a1c5c05324fcc45f7","s":"eb3598e5646416d9"}
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