Retail
January 23, 2020
AI can free up sales associates' time to better serve consumers. Image credit: Printemps
By Sarah Jones
Almost three-quarters of consumers say that personalized service from frontline staff plays an integral role in shaping their decisions of which retailer to do business with, pointing to the continued importance of human help amid an increasingly independent retail environment.
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","iv":"bdec6a25944ca3b55de648bbe51945c8","s":"85baf9d4d64da527"}
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