Retail
January 23, 2020
AI can free up sales associates' time to better serve consumers. Image credit: Printemps
By Sarah Jones
Almost three-quarters of consumers say that personalized service from frontline staff plays an integral role in shaping their decisions of which retailer to do business with, pointing to the continued importance of human help amid an increasingly independent retail environment.
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","iv":"295a2aa1e5448070b2622a66daeb106c","s":"9be22f0e7b59b43a"}
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