Retail
January 23, 2020
AI can free up sales associates' time to better serve consumers. Image credit: Printemps
By Sarah Jones
Almost three-quarters of consumers say that personalized service from frontline staff plays an integral role in shaping their decisions of which retailer to do business with, pointing to the continued importance of human help amid an increasingly independent retail environment.
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","iv":"0b6a044f4543a22cf9e2c3d4c7d107b8","s":"86c779b6ccd17ab7"}
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