Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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