Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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