Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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","iv":"5ab71505cd8540422c56ca225fc64f5e","s":"0c2585698da33df1"}
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