Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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DhhEkdtKa9vLbneGWWFywWDfsfAUFyJdC2oV1b59YAEX\/Xj4AfmydF4LruDZttoptY8+bYIls7J9i4jdavbkX5MAxGa83U5IcWOGZ1swt8t0oOm6Zsr7AjXQRT6yOP9U4coWFx5eusP6B1Y7iix+PXWxDZaesvJVe2d99QIII2UMpXCv6SCruE1xbtWCfnbK7YMvJFGA2GE8gXwNJaLt1ZGTIKwt6Ds6sY2VWaxO2xqrLhFgTiyg\/f+IaeuIfC3rA4Hu6fZNcTfhyEGi+i5radpAskAmO3S8kiAeLXG2IfbScgghkiEQhNDUSd35NOOaf1Q0dpy8q5CWiZYMCm5+k1oHddnxaYa9FzXGBWUrG9FdPly+RQTOctB4+OM3AHjVq9aEZqs7+wKVC4hFo5z0EPIo\/BHiXPSdz2o6R5oF4V1hPJgOuzMWPoDsM7xkNBbBMvAn\/CJxJ4LjDgV\/I5JjKZf\/QbBICSBtucjqDHacCmYLne92vDuuIDmHzYc3VD1oKa2Auzl3MYxG2Yejc2BxPLRscEa9FacKgBas3Sm0PkqSwcoZUGY+TtNP\/f9ny3KFz+sNwVVOoowFPO+UZVJTSsacYXhYJoDgPuN12hmCRS\/s+BV6moTmLAgfnx3kBmpbBb4kx1jAp1BWQdWL6MnO9OSmJY\/daNZ4oepe83KZPuV3jKacPi6k2Yxn1Qz79ulLzv1CR6XYKx\/u8dI1UN\/xJcERkjHta+nxVQhL45vWMXbtM\/giAC2ZlldtXlRBfeP\/SilKrmX3TiaiszIQ8oIIksuE9Pw3clNG+x\/jd3DgIgCKhUXLgwZHWAgjmdsJYff8I2IbvsjmAvgOl\/GRfgXxmKk794iYLIRHt+EIAUFHhHdrHSggDhj7v4V8u2w8sIg\/RlFzo3yeAlQ3WLHwUMbSJU+QdkTAYPCyy9TXiHEnT4anz+cN7vNZPj1pFy8wxZaZH7TTIJEb9fQmwucKM28oixV751wdFVEOXDirZaBEUIW4R2gYdJ+c4w4W+F+4lB9E9B6eVlne\/JLVmLw\/tU\/CkaM3Dp47tJrW+u\/+tWh0EWlSWo5tjs8+hkFWFwyju+k9JI4ooWZgaVcjOvnool0PnI48yuSJo43iyWQLjloqAr0iGKNpboZYZ9Rf7isnJNuNhAtRxuV\/Aem4DuuUxIN9JYvdMhiSUOgdBNM3Pd3F3ofHSpLFTFoEJmNnNkqFzDrkyESf813MhTRNrTLYVvvhEZRoPwLIx08d1pe6t9S\/kKtIsLlZfJtUJ\/B6e0\/jACXAtBeUejlTwpqgWyjGHo6pYTE3WkVYltshCxd+Bn0KhgGJsMyfj\/mFXGZiQH\/1iGjImgGJT70nEN0BpwjcELyFvErgTbQxlrmIM25nEvuop7\/fmxjgwTVevtY1UTjEbAB2VSO+Z0EmJvEliHlTeZZQWAg1oxNjV8fgiO2vErmzRYZ8BEQURLe3L4gAob2icnu2aJadFwPlUBhOJ1bIsqLoVE2uDMx0PzsfEUpnqaMWOoooviPfEsRXzRydsJt4Sk1TOKxyfKFLei9KF2zdZpuqXoKCrzeTDw1tyjspX+ojVtUdoumTSND2tRRC1k17OTolGn0jIouGHes9KkRt7Vwakr3OjIqfBRrugqxFXEWtohvN\/zl06hTDVaOqccBHVFmpM1UXIlc9HOJG9TbM+yRtEXJVUS52Uh5cMI+X+yfboLb3lVySLvi8fnsZmcjHVFWcQGvKpKqsJGoziQyHHu1H2uRKYYJle6TQVq19Lg\/kmYYW4T7Q2XZxFuuMGXe\/\/w9V4z4mkHW9PQnFi8qLvvcjvTlnQb1dzMlV1sLZue2x571UivlneHZZh36CtPhUKBhaOz9B61yfPDn+gLr\/EFm1\/99Sh2weG5\/b4c49Vf4RakPO3NTDV6J7zBNf12AJswObw0Fp2gOrX5o4TJwwV73Jy8etYImL5c1UDd1FeR8t+0HN9JUUjKuo4dxKc4wqp1fBA5cogzOkno8lhyuFbVT6lP5pTEpEcaoxqPgjjJZih0GaEXkBA8jTVLkz5WBI5mHpzkTBsgutDsAooCCgCGyOxxHe2E\/P2Ci9BNPzVZKSx6Sooy\/Dm+lL87HDcQSnZ67FCMCsXdqwLl5GbQM7HRKAkMmRuaQSCfZ3zYXL4amYPAHZriAOi8El2GR\/8\/lRrJ3Td0XSkDkbNayb3lXhSCPanBpiCXoY6kCjMlmCtYLIL2T5RFV\/55A++RA9Qa90AEuVXBQ4HVo67VsxR9UunNNzeJ\/VMQAnthZ+qV6DtxtYiECEwdZ0OnpAAbCLEIVi1lMDFN6+VlO5e88g\/x3y9NdkmGCXdLbOJTBEA3S5v2a9wLoIlDCuQFxwf4Y3ltBcxq8Iqj2g2Aij9U7QaK8rbYD7RFMzTV7R7Zu8YDKLj2EFB+exkn\/o4Cfsx87c20csXRpjgYOYH9Rb37EH29L8KwQAWxDEEAHprUQXFhVtmRYVku73g2\/Jjyc\/EAmpRAgqdUahWPhz5ESZQj7vDpO336MTQyxLVKq\/2XbdhgMMu6VTXT3cLF7D1SDEV1rUQccd8YpJWjcQZ6IeiFd17diyB8zSNCNjh+bFy\/yuyoSyx1prpgu43\/y\/WLW6zFhH5TA7R2eTyG\/jzurTTg0vOT\/pyRTCKlcqzsqRbiPVH2T0mIdsPRgHKIt+qSDsqSCuN7j9Mt5sqE3rHkqDd\/pLqZ7bwk9BOz5t+TSjpy2ydOOScN9hfXZ2KnUv4XY0FzeST5MxIabAlmz5aSYC2ABB8y3IH7LDNVOpksFNxueAdrnc2pm5Hbb4QbHTYP8kb3\/96gkv8xjzU\/3CYYIbgk6i8nXydyp7M\/GgIR\/RYF3j++Rmy6p4Z5OVRrwIT+TLpMTC9D0lGlH1v3cygGvEImtpSF9ocfutF1EQtOTTEuuVeEP0ODzSix2XexlnB2UCWpomnXdPGYQ4tT8b5jomHlVaopKdyWTvSsfhSRXDDpfqJ7S0QhzlIWNRCw+vBiZJbh4L7Z87g9Bzm4jrx6V\/qd0u9VULnoO2pjugLQnzSW96STkCjIh6mtxMrD4yBw6+W66Fj18ISgepYOs8D14BrJ1BsaqCXZMepxN\/BPZ5XeLguWLEEQ1R7rl9hPfdOyV\/5LjReNY\/EbyvLyIFR6nnfGR5g4DkFrSZdv2IdA6Yq72Cg6b5X4T93V2yXCOmP2lsZKJKpT7kVAZ9MRvTyMSznMIkfjDOQ2pkNdLL3Jg4yJq7pWyn10QHgDCx1\/U7NFcUgFeend2kSOBxYBWjKZ8PJ6HsYa8SdgIXM45+ve\/59tShebHIPBGFe23L301WYNj+tAzv8TQ7gKd5VleyLvrlMQl9wROY5USo6Nprq+dbuE52pd+kpqj8kxzS9ci1CRuy5k9J8lb3az6Pv3N6ieNb0Tbq5uqjCA+IynHRHxw19imi4LF6wm2UJVxiv1simdHF2yEcEJ304mcfqDlE0jNeDDRL19rhF7nECNQZkqdZ1hYHhl4oBs1l2SD7Z25tYng9k1MfwVXIam30zKibaOzwxKfiessqSoHO6g\/LrxRR2Pu0WwOwN3tSxjPgWJ4t4JILI0iZb9a5HaqbVpnK3G2fgq9gOHVLFB2IcAFE17TAZ3Noh+2LFEbqGbwag\/4R4SWvrVuzD+mU9QyS5fHZpvwlgNwjyzoYHO9gGccaXqxvLFCCta5m0+22Bak17KMU\/vVOr77GZI+MIKJjQ7a4AjOVsml3Xfz2twdx7kaRtqfzIvOoj5kc0H1ICddRvS6jErmgzgz5LVj2WnL+ZjnZgi2WaMdHac\/fQYckyNR\/2sIUu5qzxS6NrZ86fKkUjVjI\/bXlKtfNVPZ3sDxreURJ5itaWTskS\/FL1XRKTUO\/MLhgyoEbS0YnZSYeqENROCy0MoBSsqdHmZvECKk5CgkdgCAc\/5ODva99L67Qn3kl0JqAiKXHeH4rvxH1rMLn\/cTSBuR5sn4hvUoh+xpS4nmU5w+zth9hBtR5We+RQ57zODZM2eGfe+JL0d4r1CrP9YECrNQKGnW1dy+mZHSZFO6O0cILRPD9ITa\/ZfcXjmW0YiKn5ryu9yD3LJsYXLpj+6y2vuMfAl1w\/cXLqybiN3z3yCZLln44mwvIhIYwsshDtFJ7jBdcKSasXCKdDd3RYmSOZVNQtLtFs\/qByXrhut0EQHEpgNgyC2Dza7+rBD2F88Dq4afow6MbmczncjdEa4s+gYd2epbSnyv+A3KjhUybm5MjBX101EanECOdPlgwhhZEgF51aXCvzNDqmgYByns17VvcwK6dSl1TOZE47Ws0rOdk\/M2e8Xsu8\/YicgfyzLb6aMmW51v0FeTnP7hvZxbKmm1wBokfEVUOQvOocVNO9Y759b2gT1oAJ6RRODbO+otc4Sokd77Ebh2tgCcwwxBeyef+BhHmCvIneEf5Mr8419ElDb+3bxPl+qCuwtAJ5HOmwuIv86j8dxACEIYlSYwaKY3kiSqdhIa+eVznSueJ0LcfRcOKUbiJAoWo8TX7fOSWlNOOkyU3yDK46ilwKBsn+m47eJqj4XGPsq96J\/gk1U6bjT6DwtKbV60+BfcVy07kFlWzTsl7IpIEIFB4K50GmSEDOOSGDpVpUXrRSrsz9M8o6zHxOOf+uu\/+rb4DnnGqnd8G0uYf0Oyt+zvvb+IgwWcRRK5jaNU9BLRSh8TT1Vwb3oYHo5FVrVKOFUONhV5edtsAMkmcKivYqURQbJqeCMpZG2yhFSwuFY1HcXcNr\/2vrVcCE0e+kGEBoj1weED1ioVnJZLyWc6uHPpG1CJaFdX2ej\/wLmcEQWCi6XFUWCFmeCWdps27n935K3PV7bCW7+pPS4Gh+64XBhNrzI+GGo9Z6c6hrz2G1tcV6gAke32BPzlqa5yKiA72HKL2StYyI2VHGsgBurYN\/Scq5RbpS3fNg+LCyMsIhH+HF9b1LrSkQvvMhzFTF5Mci1siEafSVfiGt8FuHeZjXynsnYUBq3k0GX6gnrz0ObfYw1LWYHhnfDITD\/Fqwd\/PGkob9JFFSWCuslBUZqbpuwNQLW2WxSWObtYmoPQkLcx3IAosfxqcOzPh0Rj3mHaGv3\/zcVOdxyv9jT0DfmFvz1anpvETruyC7yEimUYvZUL8EYV\/XwxZWWnxZ\/4GNnr+Yu8ZeTYXH2XFCsi09B0Ai3K9MfiKOGivdSgph6kocOy9qJWhzVwyp\/8wwBw+dkli0THYkMKoB6YI+qwDeACeXgp+nR8Nac\/u6IthTmMYM2OEmZXN+jMpLNqseWu0CaIrc8kdxZ7a54VtgAAcvhW88REV9ZCpzQV1ZMRcUgaBRmH2iE7iLjzrOJE38mqEL4H48BU8ChEFs3g==","iv":"abfd09c59c982e2cc96af4ea5bec5827","s":"6c3f3bf99659021a"}
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