Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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