Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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","iv":"fdfd29a2e9df11b2fde05c3f982f0b1f","s":"ea00816c2d1cf150"}
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