Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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","iv":"b8caf09aa05439bf13c41b19b815b44b","s":"6da833c1208d6945"}
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