Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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