Software and technology
July 2, 2020
Ted Schadler is vice president and principal analyst at Forrester Research
{"ct":"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","iv":"f0e2cd37a9d0f0438e4387a23379dc32","s":"f53b86458d732672"}
Share your thoughts. Click here