Automotive
August 26, 2020
Overall customer satisfaction is down among car owners. Image courtesy of: American Customer Satisfaction Index
By Dianna Dilworth
U.S. consumers are less satisfied with their automobiles this year than they were last year, even among the most respected in luxury automaking.
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","iv":"df7099fbc850f02a9f0728e3389df314","s":"31f612ddcfac133e"}
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