Automotive
August 26, 2020
Overall customer satisfaction is down among car owners. Image courtesy of: American Customer Satisfaction Index
By Dianna Dilworth
U.S. consumers are less satisfied with their automobiles this year than they were last year, even among the most respected in luxury automaking.
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","iv":"8b7f1089c005289e076cc36718db7559","s":"0cd5824480c03b84"}
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