Automotive
August 26, 2020
Overall customer satisfaction is down among car owners. Image courtesy of: American Customer Satisfaction Index
By Dianna Dilworth
U.S. consumers are less satisfied with their automobiles this year than they were last year, even among the most respected in luxury automaking.
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","iv":"188b0441be30ed48a78417de4ffefc6c","s":"f299241187c7b7be"}
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