Automotive
August 26, 2020
Overall customer satisfaction is down among car owners. Image courtesy of: American Customer Satisfaction Index
By Dianna Dilworth
U.S. consumers are less satisfied with their automobiles this year than they were last year, even among the most respected in luxury automaking.
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","iv":"195ee6cc8d9aa304fb22610aab14c6bc","s":"f5147d1dcdf60ad5"}
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