Retail
February 12, 2021
For most consumers, customer service is an important consideration when shopping, second only to price. Image credit: Kustomer
By Katie Tamola
Brands are being urged to prioritize excellent customer service and safety procedures to ensure continued sales and consumer loyalty.
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","iv":"2811d4e56fd14e95f8b7ca0d45aa7757","s":"5776dc06e99c7e8b"}
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