Retail
February 12, 2021
For most consumers, customer service is an important consideration when shopping, second only to price. Image credit: Kustomer
By Katie Tamola
Brands are being urged to prioritize excellent customer service and safety procedures to ensure continued sales and consumer loyalty.
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