Retail
February 12, 2021
For most consumers, customer service is an important consideration when shopping, second only to price. Image credit: Kustomer
By Katie Tamola
Brands are being urged to prioritize excellent customer service and safety procedures to ensure continued sales and consumer loyalty.
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","iv":"f952a7d747952ac325820c47252ca795","s":"b2b7749dd6a4b281"}
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