Retail
February 22, 2021
Online shopping still has pain points for many consumers. Image credit: Net-A-Porter
By Sarah Ramirez
With the surge of online and mobile shopping, retailers must make sure to deliver quality shopping experiences that build trust and loyalty with consumers.
{"ct":"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","iv":"821d62a7e4011478386cee829cde6fbe","s":"61f03813d3a65228"}
Share your thoughts. Click here