Retail
September 24, 2021
Sales associates maintained consumer relationships during the pandemic. Image credit: Hugo Boss
By Sarah Ramirez
The COVID-19 pandemic has forced brands to adapt their retail models, from operations to customer communications and talent retention.
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","iv":"c7de9f2ead3efbc96f3d60866c4ea3e7","s":"c7ea3e9ae00d3664"}
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