Retail
September 24, 2021
Sales associates maintained consumer relationships during the pandemic. Image credit: Hugo Boss
By Sarah Ramirez
The COVID-19 pandemic has forced brands to adapt their retail models, from operations to customer communications and talent retention.
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sKd5tF9QILPoyohX1VJtmbANvCNC1wwZQoAlJLmni8Et2uWJvdEXBwII047zS09mFCoNVFgYifOvakFTzUBjZqgwl0YWvv1ZbzUI5O5iQG5AxeNGLjh20e9Q6lFIuuxpwtRpE+0YN8IPEsgZzrrY6smqOIS7RVNvyL3thMeAe\/Cw9N3jZnyLVqQJfY7FOsNCOl7JOIa3browpqny37u2eXH5vjCgEN0IpVRAI+hlO5XOw2bTbpP9X5aVHQtyeFPunn7wE4+5T3fYSp3RBlUgPFdDTZfX37PenUbvPiwvdofFds+sRfWTz5SWRIoyd1A91u+GODTMvz14FEXWdcB6PkwRlm6vjz\/tzPljHl1iM6q+noMtVHUQ3bEf\/AVP42TVpKe5bQSsHE2E1+cN45J52Uph5Yy6FNWaq2mEcEnEMHVjUXGO4DpF3KKef11+Sm9iXw3vJCM0+vQ4rEGDsD6ua9oBXMNnjg31Ayoc2PblJk5DgJW8kP5WmOcRWowP48BVI6AoyAIw8bwuU8nYmw\/8fX\/QC3curhzcawBe+dON1GRVOv\/2p\/TURNidlIqQFJV2LHq2dU5SkNiemfrkWgUI0sMRm2KoedH\/zjFk9kRUn0GRDRefjjgSRI0xFwjkMChEa+55bk+TcME6qEbKtQGGaNt1KpBmg058FUUCHekM4qyXAON\/tE\/HN+8b2C9TUMsLxX97JvJZ8qDVo4U1aEb6j1oTN7g1jtUIH9RwGCVpT\/zeLT2cpZM2LBZoiMBAWpTlBugrX9oOSUPfYW4XqOmS\/LwLYuCZEvQbaFuua4tIzZxzjeiDAIdGXi7FQt+QeBBZKAt56BFvck4oyZVezvsYmceRL3EraHUGH9ET+CbkXDQ3eLrYtTT+pRzXiiUFouGYXDwX9JYIC1Zl15Ek8yG+AmIosXxFEQw7\/J9KzNxw6aY4DOKG5TCY4Mb6EaWXA6oTrpvAoAsGE7vxEvtJj\/DAyNNx3daiHiJja7m1nQPYG9plf1bW3DfUtrDMYY9jGjcxYxVEj9DEJvUJu3DcJhNiyjxYwVsUaziXTaHIN7N0DgQkhgmPUp6D5qxaMLWoyQ4LO8RYpldPGWVN+n\/nrnunQClvAbf4bk+aWVlcO1In0x57TMqKuvZ8fGD3FaUyfgWLC11f4K0siLY68n\/34BI5XGS8JphA6432eH9LEmugcm\/SEd0IuvoCs3tTucDKEWTmTNLjME20w8V1kg18dIHtcQVVcRT\/jg\/tXE2S8yM\/vdmWoEWlXOHiNALLZVnCpa2MgEFu2GcJhg9EKh6PKam\/Zx2Qw\/FK6CvK2fW9kPlH5jdo6LKDFK3ADpVdhJMPObAT2PvpandvN6\/8r4JmysvV341HniAknnl0OTawq2blJJESODFXycqxqLa+5\/6APvZmlbJUqdcu0X2xCsl+puvuysrNgVPPOpOYbX42mWBMMhz6j7CE7ytV1mIJZR7rzzv21Q8Cz3OEAEI7hdKRppKqFReyhqd61u+Py9sFoDsUk9iC+oFqL3aR26ZRt3U\/fBNwkp0fdQl0rNj+nCL4o25xXm0dUu8fTm27e3sdsuKaFTj3mhd9DGtWAQSgOEQa0WTWLRBn8vmI4iMMorOo0i+FDTGHmDBxWxKpF2W9FwWsqxSQTr8ETRo5Jb2LmX9Uk8uJOniUXR0LS1EvvTsqkx48LoNzhzDiLdtaJAkdAmq5NaOMHPeoaUybeVu\/TT3bu9szz6hU12a8DvOCy3u5Tu5EY4iy\/4vpDvVGZPFu6xbBEpN+hO2G2\/GTKBFfGH5C2xjvS1IjRgaWVa\/ygaAO4BpE0HnneHhzCdhORz7x2WxIWBzQLet5zVQqFB3KR1i8WgEzxLn9oCRRnTXSKqVklIUydzQo6NTNXj7KlTiwn08tC9FhQ1SPvYH0ofe5UFDQCACJS6jg9xo+dv62hLkAMNiwF4f+OU3qutzj4Dv7j+XeQHNpJK1soKzAYQFwdkfJ9UWcANOpCfs1Qwn8mQUHhUNkdY70EdbL5l+vq9\/a5Q6MobsPRx3T+S6nrXqZHv+kCmqjODVDXKpwDeUUizQdFyUHIovgUeTBHWF+5hjXshEhpqnt7A2ox+yaGpKLb7qXA8rF19UtO1GqtNLYiEgR1+gX3YEpUGEo9NfzUWTmu9owuxSIsQdphB\/b\/ZjyhKoluC4wmFqTl\/It7XvTdj06MaNeOXFLL9c2Gnap52Cb6suv\/emgEICTnpCOXsbGM03wqtsFZlBsQ0+dY7XTxdzov9sJDGsINt0FDFirI\/NoPi0aXaR93pwwVNogmRps6NKNMA77GYFs9rhgeo7a6rxE4j0yBEgzG\/ooohNMoY0\/\/nLLoXHlWGMTl\/BSsZM1zvqoMgiJ9VEYCkO41BveTYytSnlP\/YX9vaZnTQzB6MHxRInm88FtfoYQ7j0ArgrIzriMsoMgy8mhV8AztqgdJyTxtl9D1XY+pGEltEs7GIwEKoPdeiGQuhT840n2ce7BLMb1c9JDSRc3Mlp5REodBO4cxA+bmRWlJ8jzUjIdKANWz9YpMOSXNKhvdQ6ZYG4+BvuhBeGtml7oIcAVu6ht17y7gTDP4BHgaG8jhlGPUf1r9fKUuRI4V1K2Q3xqkqZ5iMR529ghvyP43BVvKrEB6706VdH1eLDEyD5oVSpGTKdn8JUOcg2oEt5nRO8x+4UxdCvCs1s4I7xYy2OMTTKChYvZ6i\/iLczn3RrA9Wdal9DdsVbfMCz1VRNywCoKNSeQ9hXvlJ80NKfOvkcn7JByWAnQ6rUuoTrBJq8RDak6dkQVH0uq6Dj4Q7SIA5GUKUB745jsR6jNBWlDeq0\/lWoO6MwvUCm2glGZcTb3hZWSYOQFFnvIgBk69+jLYgQFZDtbxuXBeAPRByZ19Yabk8BEZ2I8w6DItgy+WQIPSZYg8uezXBkeV8kCYYFP7BRlWigRvFghCPqS1WoLaC2JwwjjPYwvMS9GTDXT7R1B06BqSsS+38UhtXkqnErJ0mFMejwBsRk2jzIum\/7G8UhI5qOHgCVBenHrKaog2wOkGMMDxnT+UOnTklHfpNaVKLxWm35F298XJBvAU5AR6UT2Rq8WRFKurETaC2TYhJRUAobJSZtCxN4CDbDGFyrS8rxEUMa4sgFmFEVqr2mSaoJ4k3Sujq3F1MxSXJRUIjVA9EeZi7jy+eVB7BHv60u1q9Uok1bHMUh+NyjG7ljFjyXTwFkbitKYyIzPUyyEDxzHD6tfvAQN1qMitiuXsdaERybRjehWSG8r9zjf7tkW0DiMZT7w6ndDxwJPZF7z0V7uOeeygbNhgzYRl7vNE4042oYPqjQSKK2oaFLXkKkKGTaVQr4jlMkaSZ0rYNOMUCkxQsu8FRWcTd9ZMWBWKpigieJ2a+P82oDp4XGsBn0ntvivTf5Lv4gGRcafLFZF41b8iGbpjZ0fGie6II9VrxOGHjQRZT2QKzocLj\/0up578lG\/9ky6T2tOPg8sGD2PkwD\/mdedEvGFbjQx+g90z10tL5TN91Z+fBbqTltbHKsRrfaF0JMlYu9JcoqUVa4w2bIcgfbD\/\/hNYKSqiJUSKf4CdYvmse2wAYZJZ452Sz250URxfN0QMObdvyHq6YHHX87gH684qRZ\/PaPKDTBtTV1w+XF4nZdgFsrAwRx+sAJTH+jROHqJCm1gF9blhgHnUzYsEY8ceTmLHQGCVjXZAovK5RM2j3RCDFhBcGb0N4wqffFULGGZTwFiNrAls8+HqsXndyd97YnyCmVtTGKtv1gfNrfLNAm0nLUvMems0PgFtuxDML\/5\/SxT9MwRRjPD1mS5pTCzRVvXVTn7HknyDHSTtGSBhL6oXRaXDNraoZlZrDQlkIZlperPI7RXkYEWYaf7OAoZRw2r1BCN\/cmd+UiGWMjJ9QwxQXNgrQA16Gg+BucZvL5mQCN0PHxlKwJL6+3wzaugNjhQK2le1OegMZZira9x03zsFLNQICINt6Wk\/JOKA+w9sY\/ZydHwzpF48F4faUHctWoZmOvwO3UwuPX5\/ZKc\/rwjkHd66ghWSKOlmiReUcfA73QXIFwgvElN2HqxWf0661U2XPSbQc7tY\/FGHEZd5XmiDWyA\/LgJAfeBGpuvhPXPxc6bYmqu9Vd0ZFjx4lPjBOwrNqdAT0QmAVwrCd6YubPZCPLi1pFwzkYAJ0\/uTjyEKSqibnCDyVCh\/EHVBsKW0HlbK1Gxltx9DQs\/ypKgZsnCqWB2uTZHzsXUxWVSfl51dL2qkodFriJzVISgOZI\/tQ\/SUakQq3BpBfYEAmCMo=","iv":"4dd7dc8176463cdb8a5a3f0cfe23806e","s":"690fe20e1ab6b1df"}
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