Research
February 23, 2012
By Rachel Lamb
Department store chain Nordstrom is top of the list in terms of retail customer experience, according to findings from the American Customer Satisfaction Index.
{"ct":"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","iv":"e27e1d342384717b7dc76767815b70ff","s":"b593dfcff3cd973d"}
Share your thoughts. Click here