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Feb. 8, 2026
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Software and technology

75pc of luxury consumers value enhanced technological integration: Bain

October 4, 2023

The findings show that technology can improve customer experiences within bricks-and-mortar locations. Image credit: Bain & Company The findings show that technology can improve customer experiences within bricks-and-mortar locations. Image credit: Bain & Company

 

By Zach James

A majority of luxury clientele wants the industry to improve its in-store experiences, with emerging technology viewed as the clear next step, according to new findings from global consulting firm Bain & Company.

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  1. Off the Cuff: A Q&A with Wheels Up’s George Mattson
  2. Diane von Furstenberg named Icon in The Time 100
  3. David Yurman selects finalists for inaugural $50K design grant
  4. Stella McCartney films trashy tale to inspire mindful consumption
  5. Sotheby's saw record number of new online customers in 2017
  6. Special invite to join State of Luxury 2022 survey – respondents get exec summary
  7. Yoox, Amazon, De Beers, VistaJet and Rebag
  8. 'Clash de Cartier' campaign explores dichotomy of dressing
  9. Kering launches Generation Award X Jewelry to support sustainable design
  10. Four Seasons curates multi-property experiences in Bali, Spain and Mexico
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