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In-store

Waldorf Astoria takes service up a notch with personal concierge program

July 17, 2012

 

By Tricia Carr

Hilton Hotels-owned Waldorf Astoria Hotels & Resorts is enacting a new service that assigns a personal concierge to each guest to assist in all aspects of the travel experience, including before and after hotel stay.

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  1. The Macallan hosts exclusive residency at Rosewood Baha Mar
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  3. Chopard, Boss, Lancôme front AR experience from Snapchat
  4. Vhernier enters Asia with new store concept
  5. Dior’s ‘Lady Art’ project turns 10
  6. Versace announces exit of Dario Vitale as creative director
  7. Chanel unleashes ‘From Dream to Reality’
  8. Presenting bespoke models, Bentley tributes ‘Dutch Masters’
  9. Deloitte sees BFCM shopper turnout climb, Gen Z drives momentum
  10. CFDA bans fur from New York Fashion Week
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