Mobile
June 26, 2013
By Erin Shea
NEW YORK – A Forrester executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said brands that do not use mobile strategies to transform the customer experience risk becoming obsolete.
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","iv":"423f8d8877c0ad9dbc4a21be4e631b5f","s":"09761b1fceddcddc"}
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