Mobile
June 26, 2013
By Erin Shea
NEW YORK – A Forrester executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said brands that do not use mobile strategies to transform the customer experience risk becoming obsolete.
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","iv":"1549980befd5bf0ec31acc98da78d807","s":"6f0952130e5263ca"}
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