In-store
June 27, 2013
By Erin Shea
NEW YORK – A Waldorf Astoria executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said that luxury hotels compete against one another with guest experiences.
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","iv":"e213820f2278165410e78c37ede33ee8","s":"15642f15c0e6c615"}
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