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June 27, 2013
By Erin Shea
NEW YORK – Two Siegel+Gale executives at Forrester Research’s Forum for Customer Experience Professionals East 2013 said companies need to simplify consumer experiences to attract and retain customers.
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","iv":"4da9d7d3c10b187a2258e93b5faf6b5d","s":"17bd217f92927b76"}
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