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June 27, 2013
By Erin Shea
NEW YORK – Two Siegel+Gale executives at Forrester Research’s Forum for Customer Experience Professionals East 2013 said companies need to simplify consumer experiences to attract and retain customers.
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","iv":"a494a658f88d7868102cf2623e996526","s":"19df940872689456"}
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