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66pc of consumers will pay more for simplified experiences: Siegel+Gale

June 27, 2013

 

By Erin Shea

NEW YORK – Two Siegel+Gale executives at Forrester Research’s Forum for Customer Experience Professionals East 2013 said companies need to simplify consumer experiences to attract and retain customers.

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  1. Luxury Women to Watch 2017
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  6. Bulgari names Chinese actress Liu Yifei as newest global ambassador
  7. Gucci studies connection in spring/summer 2025 campaign
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