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66pc of consumers will pay more for simplified experiences: Siegel+Gale

June 27, 2013

 

By Erin Shea

NEW YORK – Two Siegel+Gale executives at Forrester Research’s Forum for Customer Experience Professionals East 2013 said companies need to simplify consumer experiences to attract and retain customers.

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  1. IHG dedicates new ‘Fancierge’ experiences to rugby fans
  2. Off the Cuff: A Q&A with Wheels Up’s George Mattson
  3. Kering Generation Award X Jewelry returns
  4. Versace hires Pieter Mulier as chief creative officer
  5. Diane von Furstenberg named Icon in The Time 100
  6. David Yurman selects finalists for inaugural $50K design grant
  7. Stella McCartney films trashy tale to inspire mindful consumption
  8. Sotheby's saw record number of new online customers in 2017
  9. Presentation decks and agenda for Luxury FirstLook Jan. 15
  10. Special invite to join State of Luxury 2022 survey – respondents get exec summary
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