Luxury Daily
The authority in luxury news.
June 21, 2025
  1. Financial turbulence to be luxury’s next baseline: Bain
  2. How luxury brands are deploying agentic AI to enhance customer experiences
  3. Dolce & Gabbana launches new season of resort takeover series
  4. BMW to present hydrogen car installation at Art Basel 2025
  5. Omega rejuvenates Aqua Terra watch line
  6. Hublot to serve as timekeeper of UEFA Women's Euro 2025
  7. Dewar’s, Baccarat to host partnered pop-up at the Tonys
  8. Limited-edition necklace featured in new Tiffany & Co., Daniel Arsham drop
  9. 71pc of CMOs plan to invest more than $10M in AI through 2028: BCG
  10. Bentley Home debuts picnic collection
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Retail

AI can pave way for more personal, efficient customer service

January 10, 2018

AI can free up sales associates' time to better serve consumers. Image credit: Printemps

 

By Danny Parisi

Despite fears of artificial intelligence replacing workers, a new report from the Luxury Institute claims that the technology's real value will be in freeing up employees to focus on what really matters: improving a company's culture and efficiency.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Financial turbulence to be luxury’s next baseline: Bain
  2. How luxury brands are deploying agentic AI to enhance customer experiences
  3. Dolce & Gabbana launches new season of resort takeover series
  4. BMW to present hydrogen car installation at Art Basel 2025
  5. Omega rejuvenates Aqua Terra watch line
  6. Hublot to serve as timekeeper of UEFA Women's Euro 2025
  7. Dewar’s, Baccarat to host partnered pop-up at the Tonys
  8. Limited-edition necklace featured in new Tiffany & Co., Daniel Arsham drop
  9. 71pc of CMOs plan to invest more than $10M in AI through 2028: BCG
  10. Bentley Home debuts picnic collection
VIDEOS
More Videos

MORE IN Retail
Farfetch enhances advertising solutions service
Saks Global sharpens menswear strategy
Luxury purchase intent declining: Saks Global
First Nordstrom Local location arrives in Brooklyn
Rebag links with Luxury Stores at Amazon
Farfetch launches on Coupang’s R.Lux shopping app



RECENT ARTICLES
Dolce & Gabbana launches new season of resort takeover series
LVMH wins Luxury Grand Prix at Cannes Lions for Paris 2024
Versace Home completes Marbella villa project

Financial turbulence to be luxury’s next baseline: Bain
Louis Vuitton melds streetwear, high fashion with new footwear
S.T. Dupont, Fender reunite for rock-inspired collaboration