Luxury Daily
The authority in luxury news.
March 2, 2026
  1. Lamborghini onboards next chief people, culture officer
  2. Introducing Luxury Women to Watch 2023
  3. Lions, tigers, bears and 'Wirkins,' oh my!: The legality of Walmart's Hermès Birkin dupe
  4. Easter creations from pastry chef Maxime Frédéric coming to Le Café Louis Vuitton
  5. Julien's Auctions to sell archival looks from actress Gwyneth Paltrow
  6. Annual revenues rise 15pc at The RealReal
  7. Chanel's Coco brings intensity to its scent and marketing
  8. 4 takeaways from Jing Daily’s latest report, “Chinese Cultural Consumers: The Future of Luxury”
  9. Sotheby’s inaugurates Paris flagship with dual art sale
  10. Luxury Unfiltered: The AI reckoning will separate true luxury brands from imitators
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Research

Anxious, lost consumers hungry to connect: Forrester predictions for 2020

October 28, 2019

James L. McQuivey is vice president and principal analyst at Forrester Research, and author of "Digital Disruption" James L. McQuivey is vice president and principal analyst at Forrester Research, and author of "Digital Disruption"

 

By Mickey Alam Khan

Consumers are still unfulfilled as chief marketing officers race to invent content and experiences that are novel, delightful, hyper-personalized, memorably viral and delivered at the right time to ever-shrinking screens.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Lamborghini onboards next chief people, culture officer
  2. Introducing Luxury Women to Watch 2023
  3. Lions, tigers, bears and 'Wirkins,' oh my!: The legality of Walmart's Hermès Birkin dupe
  4. Easter creations from pastry chef Maxime Frédéric coming to Le Café Louis Vuitton
  5. Julien's Auctions to sell archival looks from actress Gwyneth Paltrow
  6. Annual revenues rise 15pc at The RealReal
  7. Chanel's Coco brings intensity to its scent and marketing
  8. 4 takeaways from Jing Daily’s latest report, “Chinese Cultural Consumers: The Future of Luxury”
  9. Sotheby’s inaugurates Paris flagship with dual art sale
  10. Luxury Unfiltered: The AI reckoning will separate true luxury brands from imitators
VIDEOS
More Videos

MORE IN Research
Global demand for luxury hotels outpacing supply: JLL
Valentine’s Day, Mother’s Day produced 16pc of natural diamond sales in 2025: NDC
71pc of UK luxury shoppers prioritize sustainability when purchasing: Farfetch
Ralph Lauren, Burberry among Lyst Index’s top Q4 risers
Secondhand watch market stabilizes in 2025: Chrono24
China’s luxury market losses narrowing: Bain



RECENT ARTICLES
Annual revenues rise 15pc at The RealReal
Wolford seats new CEO, chairman
Waldorf Astoria Goa to open in 2030

Jumeirah scripts hospitality story in ‘Our Flame’
Christian Louboutin delivers striking summer 2026 campaign
Rolex Awards welcomes 50th laureate class