Research
October 12, 2010
By Giselle Tsirulnik
There is a growing realization that the best way to know what consumers want from a retailer is to enable ways for them to speak with the company directly, rather than trying to guess based on past purchase history.
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","iv":"9da572d6ebc7978b449a4b98412e5d62","s":"5d6e9c799e06711e"}
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