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March 7, 2026
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In-store

Bolstered in-store experience key to building loyalty

August 10, 2012

 

By Rachel Lamb

Creating interesting in-store experiences meant to delight and surprise consumers is one of the key differentiators between luxury retailers, but they must be sure that the environment is aligned with the brand image and still maintains the high-end vibe.

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  1. BMW returns to BNP Paribas Open with exclusive closed-room model preview
  2. St. John Knits promotes Mandy West to CEO
  3. St. Regis checks into Queenstown, signs on for first New Zealand hotel
  4. Porsche Experience Centers in Atlanta, Los Angeles log 1 million visitors
  5. Armani Beauty appoints actor Keith Powers as global fragrance ambassador
  6. Pomellato launches International Women’s Day 2026 initiative
  7. Armani opens up about beauty values with Tessa Thompson
  8. Missoni family strikes private equity deal, sells remaining stake in business
  9. Armani names Tessa Thompson as newest ambassador
  10. Luxury Unfiltered: Why most luxury brands are talking to the wrong part of the brain
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