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Dec. 14, 2025
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In-store

Bolstered in-store experience key to building loyalty

August 10, 2012

 

By Rachel Lamb

Creating interesting in-store experiences meant to delight and surprise consumers is one of the key differentiators between luxury retailers, but they must be sure that the environment is aligned with the brand image and still maintains the high-end vibe.

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  1. Sephora introduces new concept for SEPHORiA 2026
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  3. Off the Cuff: A Q&A with Boucheron's Hélène Poulit-Duquesne
  4. From maps to masterpieces: Luxury needs a tour de force, not tinsel
  5. Legendary architect Frank Gehry dies at 96
  6. Hilton launches loyalty program at sea with Explora Journeys
  7. Pucci leans on classical luxury codes for holiday campaign
  8. Showcasing flagship, Brioni starts fresh on Rue Saint-Honoré
  9. Tesla continues to dominate the EV market with competition encroaching
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