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July 28, 2021
  1. Relationship between luxury, gamification is evolving in real-time
  2. Day’s wrap: Kering, Louis Vuitton, Guerlain, Rosewood and Moët Hennessy
  3. British fashion lacks inclusivity, diversity: report
  4. Rosewood Miramar Beach, Moët Hennessy introduce bespoke picnic experiences
  5. EU high court to rule on whether Amazon liable for listing, stocking and delivering infringing items sold by merchants on its platform
  6. Kering, Louis Vuitton, Guerlain, Rosewood and Moët Hennessy
  7. LVMH, NYFW, Cartier, Lexus and Dolce & Gabbana
  8. Online ads may be targeting the wrong shoppers
  9. Kering improves on pre-pandemic performance in H1 2021
  10. Salvatore Ferragamo looks to future in provocative film
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Retail

Customer experience should be at center of brand innovation strategies: report

May 1, 2017

Brands and retailers need to focus on fostering a culture of innovation and not stagnation

 

By Danny Parisi

While there are many ways that brands can drive innovation, the common theme among them all is that they are focused on improving customer experience.

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  1. Relationship between luxury, gamification is evolving in real-time
  2. Day’s wrap: Kering, Louis Vuitton, Guerlain, Rosewood and Moët Hennessy
  3. British fashion lacks inclusivity, diversity: report
  4. Rosewood Miramar Beach, Moët Hennessy introduce bespoke picnic experiences
  5. EU high court to rule on whether Amazon liable for listing, stocking and delivering infringing items sold by merchants on its platform
  6. Kering, Louis Vuitton, Guerlain, Rosewood and Moët Hennessy
  7. LVMH, NYFW, Cartier, Lexus and Dolce & Gabbana
  8. Online ads may be targeting the wrong shoppers
  9. Kering improves on pre-pandemic performance in H1 2021
  10. Salvatore Ferragamo looks to future in provocative film
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