Luxury Daily
World’s leading luxury business publication
July 12, 2020
  1. How Western brands can find the app in China that reaches their perfect audience
  2. Gucci content collaboration imagines living tarot cards
  3. Can COVID-19 cool off China’s scalding sneaker market?
  4. Day's wrap: Amazon, Josie Maran, Bentley, Louis Vuitton and Careste
  5. Bulgari, undaunted by pandemic, doubles down on hospitality expansion with first hotel in Rome
  6. Off-price – Luxury Memo special report
  7. Luxury marques make a splash at Monterey Car Week
  8. Luxury retailers should leverage COVID-19 to deepen relationships with key clients while pivoting
  9. Careste, eyeing market opportunity, goes with zero-inventory, DTC model for sustainable fashionwear
  10. Louis Vuitton’s Virgil Abloh takes animated, virtual voyage with Message in a Bottle spring-summer 2021 collection
The News and Intelligence You Need on Luxury

Subscribe now to get full access for less than $1 per day

Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Retail

Customer experience should be at center of brand innovation strategies: report

May 1, 2017

Brands and retailers need to focus on fostering a culture of innovation and not stagnation

 

By Danny Parisi

While there are many ways that brands can drive innovation, the common theme among them all is that they are focused on improving customer experience.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. How Western brands can find the app in China that reaches their perfect audience
  2. Gucci content collaboration imagines living tarot cards
  3. Can COVID-19 cool off China’s scalding sneaker market?
  4. Day's wrap: Amazon, Josie Maran, Bentley, Louis Vuitton and Careste
  5. Bulgari, undaunted by pandemic, doubles down on hospitality expansion with first hotel in Rome
  6. Off-price – Luxury Memo special report
  7. Luxury marques make a splash at Monterey Car Week
  8. Luxury retailers should leverage COVID-19 to deepen relationships with key clients while pivoting
  9. Careste, eyeing market opportunity, goes with zero-inventory, DTC model for sustainable fashionwear
  10. Louis Vuitton’s Virgil Abloh takes animated, virtual voyage with Message in a Bottle spring-summer 2021 collection
VIDEOS
More Videos

MORE IN Retail
How can beauty brands leverage an increasingly commercial Weibo?
Saks Fifth Avenue debuts $200-$600 meal kits for New York’s wealthy
Luxury market recoveries: South Korea versus China
US luxury is well positioned to recover post-crisis: Coresight
5 consumer segments will shape demand post-pandemic, with shift in values: EY
Is drop retail the next step in the digital transformation of beauty brands?



RECENT ARTICLES
How Western brands can find the app in China that reaches their perfect audience
Day’s wrap: Amazon, Josie Maran, Bentley, Louis Vuitton and Careste
Josie Maran cosmetics trademark case tests strategy of controlling branded product sales on Amazon

Louis Vuitton’s Virgil Abloh takes animated, virtual voyage with Message in a Bottle spring-summer 2021 collection
Careste, eyeing market opportunity, goes with zero-inventory, DTC model for sustainable fashionwear
Global wealthy begin shift to sustainable investing with pandemic overhang