Mobile
June 26, 2013
By Erin Shea
NEW YORK – A Forrester executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said brands that do not use mobile strategies to transform the customer experience risk becoming obsolete.
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TYPb+2zWY44ARK145nviScwTAVhIygYdKbRjYrkDkvjtPunZ+3SNe5rC1oTd0xC19tne3VjG4V+q8NpNALzj4MtgEcXiHW51sNslCaZvyhrLE8l96NEKRbsE431Lk40PRlEQIs+qq52tKyZv0zODbKN\/W\/THNcaeoztYlMSIESZFrhYtYlvbPrnA9wYFjaDSIV8J1UUo3IoQaXhVK55QKL\/6Ea5ioy4AkNAhs0x2CGg3oTIrP+DkGVCdkUFQAWMbyUdkBD9P8061ghQUHheZvl1Mne9lodpOtZQjRN\/E3zCknOzXY9zdJ+Yx+fUj7l1yI2ppTW4SZH4Bi+uqn6W8mL7yZbVhDHWzCg+UtTz6wIaIJNyDQZatHy9OE595Xj+TyaCNlCaFB\/8iYM7mzM7kNlBkYSf3YIonDMXaMaNg+tGuuF935AqtYCpU2KXiscCgstlSrRkdypZpbgsu0dGgJTP+Rxa4eNPEZUr+jbLZABbywteOHqO3oQSzhSGdwuVHoX71rb4CzNSw3WrWcuRVV+JfqQUcA5gDtRMf+zZ\/wkZDo4AeJbK0gtYbhspYJzKiHSv9szU4UKc7MCvFMpePtVuE9zSamXsQO0whF\/xDIRacrP3fjQbCFDJCn+aVPvaAMgkRVByRVSdPQdcQu6MRDiZV9\/PnVn\/vzb+mu+z6lTagJikBnkTLKwIWw3New51mcDMERAx0+TvJviSIU+Azx\/C26squ5UMu6CugxEiiU8QPsfSKpC5P\/XclCA07EfgvpevVpRYdTGn\/iW\/ZWJAMbE\/k+B30QIwatc+QAYFYSKiKvEsb0HalnAg8Uu85Eb3hPR6nLBa1cGnDa9mvcatOlXVBPg4GidL3WP+t1scVSezYzzMPYjUx5JLh\/nIUkfA8fv8j7UsGUG37I4Si994K1JZpNcP7NyMOcLIY23BVD\/sD09ylm7qSSmkloMLc5iQm8pI8qIZZ3hcuSFablHVkpuFz3iBkHcSpS5KBVEmC7MOFmjFFQgwep1o6jO7c2eiVOmKWPKxW4qjbJDarKp8Gk1caBwk7Lr\/CQaAM90azjtfms\/4Gu7zJaj7s0jXkiR839KPArmP26FSgCsIOUXp6rMXuQi7arQbrqShRghL6wn\/DI6qo\/0k\/UO30hbz36do6gAg+cfF88GyiW4SKgJaOToHnQmg9YwVabAyK9AlRxZoKQkgXnE0w25MsWpAxVbGvRD2m6MAtnwvP5rv+0eCYV5miIzP3g0ltiZyjUVNG56FhNt5ePx1lJba5wMtwddqEaEYytMHqbxFZgEAB5OWM8ft2X8vJHc5mkCpEI3bw9bfCQqQDGbSrLVGueBmqkpZVRGpmhRIGRpUHMmJPu8egtP9AwxSIHZy5GksyQMHS+LO7haNZuysYna9gJSU9dETqbCVuLmIZRUErr8ZV+e5RYA0bDE3Kw9Kq3rnrwKtEzmP7jA5RP7BZNHvkEPfbQOBst80n\/7SIhw8Xvg7gkn1YukfqJhmrtj05KpYlEneyHxt04FlX6btXZo\/meHGd\/FAb9hOdDn9jfsCym+9tlOjM90cra6PsaBoAQ7GE3IMSbHJlTJtVT7tVWB5ZfZCPvJGSu9lpArYb1VSqgE\/AB59vZNHsvs+6oNyo2gTL9ikvs3lrpIu\/7pynWqA\/pCn84jcPBsqNq9NyK19TuLxF4r8k4+vvk4qM\/qqtOmRrxOb3K6ZcQZ3Th3Q2q6UVjygcpiJwpczMEaIAhSRP7Sizu8ukBrDsgJqxyB3yh6N6rCEyANofnyykuJG0nTWsRVFJeeK8CAk49","iv":"34d5cc40b77b80ef2966cc8b4809d217","s":"d76e31356905adb5"}
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