Mobile
June 26, 2013
By Erin Shea
NEW YORK – A Forrester executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said brands that do not use mobile strategies to transform the customer experience risk becoming obsolete.
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","iv":"37f8eaec44ce9cd93bbfc6b7b03927fa","s":"5bcb44e1f8eda9fb"}
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