Mobile
June 26, 2013
By Erin Shea
NEW YORK – A Forrester executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said brands that do not use mobile strategies to transform the customer experience risk becoming obsolete.
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","iv":"f85f3dd07e67542b66d509fb116428b8","s":"74da89f5d00e6e75"}
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