Mobile
June 26, 2013
By Erin Shea
NEW YORK – A Forrester executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said brands that do not use mobile strategies to transform the customer experience risk becoming obsolete.
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","iv":"b71b51a6a40530f64561a8a267cf2b8c","s":"b624b23977d36ccf"}
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