Marketers including Chanel, Prada and Ermenegildo Zegna were lauded by consumers not only for brand value, but for having the best customer experience in the business, according to a report by the Luxury Institute.
{"ct":"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","iv":"1ac3445bfee5aa82b74ff4515678ef3c","s":"75977694afbb3fd5"}