Marketers including Chanel, Prada and Ermenegildo Zegna were lauded by consumers not only for brand value, but for having the best customer experience in the business, according to a report by the Luxury Institute.
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","iv":"001d12486f5643d3baeee7ac9cd9ca12","s":"fafd1f982c7a8d3a"}